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Welcome to Aline's freelance profile!

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Aline Augusta

contentist

Works remotely from Dublim

  • 53.340305
  • -6.293676
New
  • Suggested rate £250 / day
  • Experience 2-7 years
Propose a project The project will begin once you accept Aline's quote.

This freelancer is available part-time (Evenings & weekends) but hasn't confirmed their availability in over 7 days.

Part-time, Evenings & weekends

Propose a project The project will begin once you accept Aline's quote.

Location and workplace preferences

Location
Dublim, Irlanda
Remote only
Primarily works remotely

Preferences

Project length
  • ≤ 1 week
  • ≤ 1 month
Business sector
  • Arts & Crafts
  • Consulting & Audits
  • Culture
  • Digital & IT
  • E-commerce
+21 autres
Company size
  • 1 person
  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people
+2 autres

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • Portuguese

    Native or bilingual

  • English

    Basic

Categories

Skills (16)

Aline in a few words

Career developed in the area of ​​teleservice and training, with extensive experience with the "HUGME" platform (software for monitoring and interacting with social media clients and Reclame Aqui), Zendesk and Office package (including Forms, Teams and Sharepoint), training of new specialists, application of recycling, monitoring and feedback, incentive campaigns, improvement actions with supervision/management. Knowledge in Photoshop, image editing applications like Canva, Crello, Facetune and video editing programs like OBS, Handbrake and Clipchamp and also Zoom, HXConect, Avaya and Trello. Proactive, full mastery in managing activities that require interactions with the public in large companies. Team spirit, ease of communication, good job stability, ease of learning to use digital platforms, high ability to develop, meet and achieve goals.

Education: Graduated in Marketing Management. MBA in International Marketing (in progress)

Experience

TTEC BRASIL SERVIÇOS LTDA

Education & E-learning

Training and development instructor

São Paulo, Brasil

July 2013 - July 2022 (9 years)

Career developed in the area of ​​teleservice and training, with extensive experience with the "HUGME" platform (software for monitoring and interacting with social media clients and Reclame Aqui), Zendesk and Office package (including Forms, Teams and Sharepoint), training of new specialists, application of recycling, monitoring and feedback, incentive campaigns, improvement actions with supervision/management. Knowledge in Photoshop, image editing applications like Canva, Crello, Facetune and video editing programs like OBS, Handbrake and Clipchamp and also Zoom, HXConect, Avaya and Trello.

Education