Daniel Simeonov

Performed registrations and renewals of various customers submitted vie post or email Registering customers vehicles and setting out letters of confirmation Provide excellent customer service to all clients, members and third parties in line with service level agreements Regularly review effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks Work within set key performance indicators and quality standards and to make every effort to achieve these Performance management of colleagues, providing feedback and development opportunities

Researched and identified global micro and macro trends in fabrics, colours and garment functionality to inform product designs. Updating existing designs in line with cyclical and seasonal trends to ensure maximum profitability. Analyzing data from Partners in testing functions and Business Units as well as external partners. Sketched and vectorised diverse seasonal product range boards using Adobe Photoshop, Illustrator and InDesign expertise. Oversaw development of pre-production samples, ensuring strict timeframe and budget constraints were consistently adhered to.

Increased level of customer satisfaction through excellent sales service Maintaining visual merchandising to company standards Explaining products to customers and increasing sales Assist with sales process by maintaining fully stocked store Ensuring discounts and costs are kept within budget Maintaining outstanding store condition and visual merchandising standards Recommend and display items that match customer needs Ensuring profit targets are met