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Delraj Uppal

Scrum Master, Project Manager

Can work in or around Huddersfield

  • 53.6466
  • -1.7823
  • Suggested rate £439 / day
  • Experience 0-2 years
Propose a project The project will begin once you accept Delraj's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Delraj's quote.

Location and workplace preferences

Location
Huddersfield, United Kingdom
Can work onsite in your office in
  • around Huddersfield and 50km

Preferences

Project length
  • Between 3-6 months
  • ≥ 6 months

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • English

    Native or bilingual

  • Punjabi

    Native or bilingual

Categories

Skills (49)

Delraj in a few words

I am an extremely competent & confident IT Professional, Project & Programme Manager
experienced in building & managing complex plans, projects & programmes of work with 10+
years experience, covering a wide range of subject matter. I have fantastic communication &
tech skills & one of my strong points is building relationships with colleagues, clients,
stakeholders & SME’s. I am always professional, organised, delivery focused and see projects
through to completion.

Experience

Concorde Technology Group

Second Line Support Analyst

Ossett

February 2019 - April 2021 (2 years and 2 months)

Discovering client goals, client, project and solution expectations, influencing teams and client decisions. Designing project plans, solutions and projects execution strategies, detailing requirements and dependencies, breaking down projects and solutions into smaller more manageable pieces of work that can be executed in phases to provide tangible value and transitional adoption. Identify and solve impediments. Coordinating, coaching and leading teams and departments. Identify potential improvement areas and adaptations for the most optimised results. ● Azure and AWS management. ● Network hardening from threats. ● Applying Agile and Scrum methodologies to work processes. ● Key contact for teams, clients, organisations, vendors, suppliers and manufacturers. ● Working within an ISO 27001 framework and environment.

Arena Group

Solutions Support Specialist

Garforth, Leeds

December 2011 - September 2017 (5 years and 9 months)

Project-based work that made me the key contact for key stakeholders and clients for the progression of projects. Projects assigned for me to manage and be the Technical lead. I developed skills in Setting and facilitating meetings and conversations with, Teams, key stakeholders, clients, and organisation, consultation to Identify cost-saving, workflow effectiveness strategies, discover client goals, project and solution expectations, Identifying issues and areas of improvement requirements, Influencing key stakeholders and team in making informed decisions. Discovering, Comparing and designing appropriate solutions for projects. Resource planning, Leading, coordinating multiple teams and departments, Dealing with external vendors, suppliers, and 3rd parties that were dependencies, communicating implementation and configuration of project execution in phases to transitional change with organisation and client adoption to foster confidence in the organisation, testing for stability, end-user and administration of solutions, availability and visibility at Go Live. Detailing ongoing support and the development life cycle process as a professional services client. Providing 3rd - 4th line technical solutions support and Working with varying industries from charities, educational institutions, multi-regional and national corporations.

Arena Group

IT Systems Engineer

Shepley, Huddersfield

December 2009 - December 2011 (2 years)

My role as an IT Engineer is to visit current and potential clients and provide a service that would ensure the end user can utilize the organisations IT system. I would install IT Equipment using Hardware and software tools provided and also ensure the end user has been trained to use the System to get the most out of it. Part of my role also included is Engineer Line support, which involves speaking with clients and diagnosing problems remotely and using remote host to client protocols, once the issues have been established I would decided the best solution to ensure downtime of the end users system is kept to a minimum. I would often travel for onsite installation, repairs and maintenance to keep clients systems in operational condition; this would include machine swaps and data transfer, data disaster recovery, machine part maintenance, peripheral repairs also run, terminate and test network communication.

Arena Group

Apprentice Service Technician

Garforth, Leeds

March 2008 - December 2009 (1 year and 9 months)

Provide a repair and support service for office equipment (photocopiers and printers). Refurbishing and repairing photocopiers in a workshop environment. Setting up new pieces of equipment ensuring that they work correctly and testing them before installation.

PC World of Dixons Retail Plc

Customer Service Technician and Sales Assistant

January 2005 - January 2008 (3 years)

My role is primarily to work in the technology center of the store in order to carry out regular maintenance, fault finding and troubleshooting problems on customers’ machines. I am often called upon to advise customers on good practice in maintaining their computers. Sometimes I have to deal with returns and exchanges and provide recommendations to customers who were unsatisfied with their initial purchases. Occasionally I am called upon to work on the shop floor in a sales role to advise customers and colleagues on the latest technology and its use in the home and small office.

Education

Certifications