Skill set (7)
Farook in a few words
A highly accomplished leader with over 23 years of experience in the UAE market, specializing in digital strategy, transformation, enterprise architecture, and data management. Proven success in implementing strategic initiatives, architecting cutting-edge solutions, and driving cognitive enterprise transformations, particularly in analytics.
Utilizing strong technical architecture skills, I've overseen the development and implementation of various technical projects and services, effectively communicating with diverse stakeholders. Notable achievements include defining and implementing Data Architectures for organizations like Abu Dhabi Judicial Department and General Pension and Social Security Authority.
Globally recognized as a chief architect, my efforts have spearheaded digital transformation, leading to significant improvements in customer experience, cost efficiencies, and overall business performance.
Key accomplishments:
1. Established and governed a Digital Center of Excellence (DCoE), driving success in a comprehensive digital transformation program.
2. Formulated technology solutions aligned with the new operating model, ecosystem dynamics, and stakeholder needs.
3. Pioneered strategy and architecture for the Pension Administration product, leveraging a Microservices architecture.
4. Achieved a remarkable 60% transformation of service requests into streamlined processes, enhancing overall efficiency.
5. Engineered and implemented a nationwide pension payment platform, resulting in an impressive 80% reduction in reconciliation efforts.
6. Led a comprehensive Whole of Government information exchange, fostering collaboration with government entities, ecosystem partners, and marketplaces.
7. Developed a strategic cognitive/data-driven enterprise roadmap based on the UAE SMART Data Framework.
Experience
- General Pension and Social Security AuthorityDigital Startegy & Governance SpecialistPUBLIC SECTORJanuary 2019 - February 2023 (4 years and 2 months)Abu Dhabi, United Arab Emirates•EstablishedDigitalCenterofExcellence(DCoE)andgoverneddigitaltransfor- mation program.•Designedtechnologysolutionsbasedonthenewoperatingmodel,ecosystem, and stakeholder requirements.•LedthestrategyandarchitectureforthePensionAdministrationproductusing Microservices architecture.• Transformed60%ofservicerequeststostraight-throughprocesses,enhancing efficiency.• Designedandimplementedanation-widepensionpaymentplatform,reducing 80% of reconciliation efforts.• Led the Whole of Government information exchange with government enti- ties, ecosystem partners, and marketplaces.• Developed UAE SMART Data Framework and defined cognitive/data-driven enterprise roadmap.• Processed55million+recordsfordatareconciliationandbuiltaself-serviceBI platform.• Designed and deployed GPSSA Cloud in a private service provider.
- Abu Dhabi Judicial DepartmentSenior Enterprise ArchitectPUBLIC SECTORAugust 2013 - November 2018 (5 years and 4 months)Abu Dhabi, United Arab Emirates• Established Enterprise Architecture Management including framework, prin- ciples, governance, and meta-model configurations.• Led business transformation initiatives encompassing people, process, tech- nologies, and systems.• Managed the Application portfolio, technology reference model, solution, in- tegration, and security architecture.• Implemented Data Management Program of ADJD.• Established IT best practices based on industry standards.
Recommendations
Education
- MBA-ITSikkim Manipal University,2007