Skill set
Joan Carles in a few words
I have over six years of experience conceptualizing and crafting digital experiences and products, advocating for users, and helping businesses to understand their customers’ needs while chasing big and innovative ideas. In that time, I worked on more than forty international projects across a wide range of industries and built for all kinds of platforms.
Currently, I am based in Berlin (Germany) and always on the look for cool projects where I can bring my knowledge and expertise, especially taking a strategic role. Let’s be clear, I am not a Design Unicorn nor I want to be one. My skill set is diverse, but I believe the only path to truly elevate product design beyond quality standards is through the collective efforts of different design specialists.
Let's connect and make an impact, should we? 👋
Experience
- TiptabSenior Product DesignerAGRICULTUREFebruary 2020 - January 2021 (11 months)Berlin, GermanyDeveloping an overarching design strategy while establishing a UCD data-driven culture on the core of the company. I scaled and co-mentored the design team, as well as implemented Lean UX processes and research methodologies to drive successful design. I also took a leading role in driving exploration, ideation, conceptualization, and validation for all potential features.
- Deutsche BankPrincipal UX DesignerBANKING & INSURANCESeptember 2017 - September 2020 (3 years)Frankfurt Am Main Area, GermanyCo-developing a strategy to raise UX maturity in the organization and scale the design team’s resources, specialization, and processes organically across multiple departments at the Digital Factory. I took a principal role by leading the Deutsche Bank Mobile design team, and drove the UX research and design practices for most of its potential features, having an impact on the lives of millions of customers.
- WorldlineSenior Interaction DesignerDIGITAL & ITMay 2015 - April 2019 (3 years and 11 months)Barcelona y alrededores, EspañaWorking on more than 30 international innovation cross-industry projects at the Mobile Competence Center under Scrum's framework, leading small multidisciplinary design teams and managing direct communications with clients, stakeholders, and development teams, in order to create and improve digital solutions for a wide range of platforms such as desktops, tablets, smartphones, wearables or POS terminals. My main tasks are focused on functional analysis, usability consultancy, information architecture definition and refinement, IxD - HCI design, accessibility, and user research.
Recommendations
Education
- MA in User Experience (MUX)Universitat Ramon Llull2017
- BA in Audiovisual Systems EngineeringUniversitat Pompeu Fabra2015
- BA in Telematics EngineeringUniversitat de les Illes Balears2011
Certifications
- DesignOps: Scaling UX Design and User ResearchNielsen Norman Group2019
- Managing User Experience StrategyNielsen Norman Group2019
- AppDynamics - Browser Real User Monitoring + Mobile Monitoring - EUM201-202AppDynamics2019
- AppDynamics - Core APM - COR001AppDynamics2019