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John C.

Operations, Strategy, Marketing & Communications
  • Suggested rate
    £500 / day
  • Experience15+ years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept John's quote.
Location and workplace preferences
Location
Edinburgh, United Kingdom
Can work onsite in your office in
  • and around Edinburgh (up to 50km)
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Skill set (24)
Industry fields of expertise
John in a few words
I am a senior strategic and operational leader with over 20 years of experience across industry-leading organizations, primarily in the financial services and fintech. I have a broad range of skills and experiences including strategy, finance, operations, omni-channel distribution and large-scale organizational leadership, with a passion for the customer experience.

I have deep expertise in organizational transformation, creating operational efficiences necessary for SMEs to grow and scale sustainably. I'm also a seasoned marketing & communications executive having created, executed, and managed complex content strategy plans for some of the largest financial service companies in the world.
Experience
  • Bifrost Advisors
    Managing Partner
    January 2023 - Today (2 years and 3 months)
  • Zinc
    Visiting Fellow
    January 2023 - Today (2 years and 3 months)
  • CopyLab Ltd.
    Chief Executive Officer
    January 2021 - December 2022 (1 year and 11 months)
    City of Edinburgh, Scotland, United Kingdom

    • Scaled business to achieve 3% growth in gross margin in legacy markets by implementing new operational processes and financial controls
    • Transformed offering to include value-add services that enhanced business with existing clients and created opportunities to develop revenue in new verticals
    • Revitalised APAC operations to stimulate sales growth and ensure service alignment with business objectives and strategy
    • Designed and embedded performance management framework across 30+ staff and 125+ freelance contractors with clear accountabilities and regular 1:1 reviews
    • Developed trusted partnerships with complimentary service providers to optimise service provision and support new business development
Recommendations
Education
  • MBA
    Babson College - Franklin W. Olin Graduate School of Business
    2011
    MBA
  • Bachelor of Science
    Boston University
    2002
    BS, Communications