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Kamila C.

Full-time Snacker, Part-time Media Expert
  • Suggested rate
    £250 / day
  • Experience0-2 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Kamila's quote.
Location and workplace preferences
Location
Exeter, England, United Kingdom
Remote only
Primarily works remotely
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Skill set (7)
Kamila in a few words
Enthusiastic Gen-Z obsessed with creative media, food and dogs. I've been a freelance Social Media Manager for around 2 years now, mainly focusing on food and coffee pages/websites. My speciality is creative writing and reel/TikTok creation.
Experience
  • TT Electronics plc
    Customer Services Administrator
    July 2022 - Today (2 years and 4 months)
    Barnstaple, UK
  • JP Digital Marketing & Social Media Management
    Social Media Manager
    December 2021 - July 2022 (7 months)
    Braunton, UK

    - Creating captivating content for client's social media channels (G, FB and LinkedIn), including posts. reels and stories
    - Staying up-to-date with current trends and digital technologies
    - Developing social media strategies with the aim of increasing brand awareness and customer engagement
    - Monitoring and responding to customer feedback, comments and posts
    - Providing adhoc product photography where required
  • Contact Coffee Co
    Customer Service Representative
    March 2021 - July 2022 (1 year and 4 months)

    - Investigating and resolving customer complaints then closing support tickets
    - Maintaining a database of customer information
    - Escalating inquiries to the appropriate team when necessary
    - Checking product availability
    - Assisting customers with registration, account changes and creation
    - Passing customer feedback onto the relevant teams to improve the organisation's offerings
Recommendations
Education
  • AS Levels, French, Spanish, English Language and PE
    Richmond upon Thames College
    2015
    AS Levels, French, Spanish, English Language and PE
  • Level 3 Business Administration, Business Administration and Management, General
    EQL solutions
    2017
    Level 3 Business Administration, Business Administration and Management, General
Certifications
  • Social Media Marketing
    eMarketing Institute
    2018