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Max Favilli

Senior IT Manager, digital, web, e-commerce, crm

Can work in or around Milan

  • 45.4667
  • 9.1904
  • Suggested rate £709 / day
  • Experience 7+ years
Propose a project The project will begin once you accept Max's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Max's quote.

Location and workplace preferences

Milan, Italy
Can work onsite in your office in
  • around Milan and 50km


Company size
  • 50 - 249 people
  • 250 - 999 people
  • 1000 - 4999 people
  • ≥ 5000 people


Freelancer code of conduct signed
Read the Malt code of conduct

Verified email


  • Italian

    Native or bilingual

  • English


  • French



Skills (45)

Max in a few words

I spent the last 20 years helping customers across two continents better understand how to translate their business in great software solutions.

A pioneer of e-commerce in 2001, I launched e-commerce startups twice in recent years, sharpening my knowledge of e-commerce best practices and technologies.
I also pioneered CRM, designing and implementing SAP CRM since 2002, with 10+ full life cycle implementations.

In my career I have shown a rare inclination of matching go-live and budget expectations thanks to what Gary Klein beautifully described in his book Sources of power: "recognition primed decision", experience, knowledge and ingenuity lead to good decisions.

I have an entrepreneurial attitude in whatever I do, obsessed by getting things done; a critical thinker, I cultivated a capacity to absorb large quantities of information and summarize it through great presentation skills.



Project Manager/ Co-Founder

Milan Area, Italy

March 2013 - Today (9 years and 11 months)

Launched multiple online e-commerce websites for the automotive sector; setting vision and managing implementation of technology solutions to provide best-in-breed solution for front-end, back-end, customer care and digital marketing for automotive giants. Project Management: full lifecycle for B2C and B2B e-commerce solutions for EU market. We are live in Italy, launching soon in Germany, and other EU countries planned for 2022. Solution design using latest technologies, based on a mix of on-prem and cloud solutions and fully integrated with finance, logistics, and external (third-party) vendors. Technical environment: Microsoft Net Core, Node, ESNext, ReactJS/Redux, Sql Server, MongoDb, Redis, Docker, Amazon AWS, Azure.


Head of CRM "Marketing & Sales" competence center

September 2012 - March 2013 (6 months)

Project Management supervision for the largest SAP CRM 7.0 implementation in Italy. Responsible for managing, motivating and leading team of 25+ consultants, including senior managers with their own team and budget. Introduced new PMO methodology and reduced outsourcing/offshoring costs by 50%.

Techedge - Techedge Group

Process Integration Manager

June 2011 - July 2012 (1 year and 1 month)

Advice and collaborate with business stakeholders up to C-level to define global corporate strategy and ensure that the proposed design solution for country aligns with that. Lead workshops with C-level, lead solution design, project planning and management in US, Canada, and Europe. Managed relationships with customer in target countries and Italian HQ. Worked with SAP Waldorf product management to suggest new functionality and influence product roadmap.

Schneider Electric - Schneider Electric

Management Consultant


December 2007 - June 2011 (3 years and 6 months)

Lead the redesign of SAP CRM solution for global deployment across 21 countries. Evaluated offers and provided recommendations for supplier selection. Ensured new pre-sales solution met Corporate updated IT application strategy.


Milan, Italy

August 2009 - January 2011 (1 year and 5 months)

Launched eCommerce company. Created business model, acquired investors, and negotiated contracts with suppliers. Led company for 24 months. • Built company from initial launch to €4M in sales, reaching break-even point. • Served as Interim CIO, developing IT strategies and selecting web platform.


SAP CRM Senior Consultant

February 2007 - November 2007 (9 months)

Subject Matter expert for project teams, business requirements analysis and solution design for multiple projects. Solution design for SAP e-commerce B2B solution.

IBM , IVECO Project

SAP CRM Senior Consultant

January 2006 - January 2007 (1 year)

Designed solutions and provided quality assurance support for functional and technical analyses. Integration of new SAP CRM processes with third-party legacy applications.

REALTECH Italia S.p.A.

SAP CRM Senior Consultant

February 2002 - January 2005 (2 years and 11 months)

Managed full life cycle implementation, solution design, and configuration of CRM systems for AEM and Angelini Farmaceutici. Teacher at SAP Academy Italy.

Winetip Spa

IT Manager

January 2001 - January 2002 (1 year)

Managed full lifecycle for international b2c e-commerce solution. This was the first online wine merchant, e-commerce startup company sponsored by DeAgostini, and Fineco.

Data Professional

SAP SD/ABAP Consultant

June 1998 - December 2000 (2 years and 6 months)

SAP SD/ABAP Consultant. Three full cycles projects, Italcementi, Pirelli, ENEL.

WorkInLine Spa

Junior Consultant

September 1997 - May 1998 (8 months)

Development and customization of custom ERP solution for small business. C++ / Microsoft Stack