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Nora Goerne

UX Strategy - Designer & Researcher - en/de/nl/fr

Can work in or around Ghent, Brussels

  • 51.057496
  • 3.732703
  • Suggested rate €650 / day
  • Experience 2-7 years
Propose a project The project will begin once you accept Nora's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Nora's quote.

Location and workplace preferences

Ghent, OV, Belgium
Can work onsite in your office in
  • around Ghent and 50km
  • Around Brussels and 50km


Project length
  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months


Freelancer code of conduct signed
Read the Malt code of conduct

Verified email


  • German

    Native or bilingual

  • English

    Native or bilingual

  • Portuguese


  • Dutch


  • French


  • Spanish



Skills (25)

Nora in a few words

I’m a strategic designer and researcher, passionate about creative problem-solving, learning, storytelling and creating outstanding human-centered experiences guided by research and business needs.

My love for researching and analyzing user behavior can be directly traced back to my academic background in Social Sciences and Humanities. Understanding the implications of my design decisions and assuring that every aesthetic choice makes functional sense in the greater story of the final product, fills me with a great feeling of satisfaction.

My expertise lies in habit formation, education and knowledge acquisition. Through my work experience as a learning experience designer, I'm used to working remotely and in international, multilingual environments. It also taught me how to structure and conceptualize educational materials and online courses with a holistic human-centered approach and nowadays, I enjoy teaching and mentoring budding UX designers.


Robo Wunderkind

Education & E-learning

UX Designer & Researcher  - As a freelancer


September 2021 - June 2022 (9 months)

- Led UX research efforts for a pilot project (interviews, surveys, persona development, workshops, testing)

Internet Architects

Public sector

Service Designer  - As a freelancer


April 2021 - May 2021 (1 month)

— Collaborated with the research team to conceptualize various digital and non-digital solutions to improve the experience of asylum seekers in Belgium, and advised the
design team on Learning Design.
- Translated insights from user research into improvement initiatives through brainstorming sessions
Brainstorming Learning Experience Design Ideation


Education & E-learning

UX Trainer


June 2022 - June 2022

- Taught a 2-day UX design workshop for designers at the BBC
Training Teaching



UI Designer  - As a freelancer


December 2021 - January 2022 (1 month)

Led a branding workshop and established a style guide.

Digital & IT

User Researcher  - As a freelancer


August 2020 - May 2021 (9 months)

— Created personas and Jobs-To-Be-Done statements through intensive user research to increase empathy and understanding of our users.
— Ran surveys and conducted remote user interviews in 9 different countries in 6 languages.
— Evangelized user research across the entire organization.
— Lead several UX workshops with design, project execution, and PMs.
— Supported the team to develop a service blueprint and a user journey map.
User Research Personas Surveys User Interviews

Robo Wunderkind

Education & E-learning

User Researcher  - As a freelancer


May 2021 - July 2021 (2 months)

— Conducted remote user interviews with 12 teachers
— Led workshops to create personas and customer journey maps
User Research User Interviews Workshops Personas Customer Journey

UX Academy

Education & E-learning

UX Trainer  - As a freelancer


March 2021 - Today (2 years)

— Teaching courses on UX design for beginners as well as for professionals with 1+ years of experience in the industry.
— Mentoring and teaching a beginner UX design course


Human Resources

Web Designer  - As a freelancer


January 2020 - May 2020 (4 months)

- Conducted competitive analysis, a UX audit, and ran a branding workshop to redesign the client’s website
Webdesign Branding SEO Competitive Analysis

CarePers AG

Education & E-learning

Learning Experience Designer


November 2017 - March 2019 (1 year and 4 months)

— Design and development of an 8-month E-learning course (German for nurses) as the company's USP, which increased students' success rate by up to 30%, and included the coordination of about 100 students and 15 teachers
— Development of an E-learning program on integration and intercultural skills & mentoring for nurses placed in Germany
E-learning Learning Management System LX Design Learning Design Surveys Management