Skill set (7)
Prashil in a few words
I help organizations with business decisions by leveraging my experience in managing process automation, software implementation projects, and supporting business operations. Exposed to project methodologies and frameworks such as Agile, waterfall, scrum, Kanban, prototype, etc. Led a team of 25 members in an automation project as well as driven resource improvement through FTE reduction. I have experience in gathering requirements and designing functional solutions, detailing feature requests, grooming & prioritizing product backlog, implementation, and management of the full life cycle of the Product.
Experience
- VigiTrustResearch InternMarch 2022 - Today (3 years)Dublin, Ireland• Exposure to project management tool like monday.com for writing epics, user stories, acceptance criteria• Collaboration with the leadership team, product owner and business analysts to create user persona and document customer journey• Requirement gathering for Vigione (Product which brings Vigitrust's tool on one platform) using use case diagram, focus group discussion, etc.• Collaborate with digital experts to deliver solutions for Vigione• Exposure to prioritizing techniques like MoSCoW, $100 technique, cost benefit analysis, etc.• Provided information security and data compliance solutions to international clients in the healthcare, financial services, retail, and government sectors through Risk Management Platform, Multiple Regulations and Standards• Analysed and documented the functional requirements around ethics of AI, and the potential impact of AI in cybersecurity• Exposure to arbitration and escalation hierarchy for conflict resolution
- National University of Ireland, GalwayStudentAugust 2021 - Today (3 years and 7 months)Galway, Ireland
- Hexaware TechnologiesBusiness AnalystSeptember 2017 - May 2019 (1 year and 8 months)Nagpur, Maharashtra, India• Managed 25 members team to implement RPA in projects using JIRA and Monday.com resulting in the reduction of 4 FTEs and 33% in claim handling time• Managed the functional deliverable, people management, operation metrics, relationship management with clients, seniors, and Key performance indicators to ensure 98% SLA is met along with TAT and AHT of 8 minutes• Conceptualized visualization in the form of the dashboard in Tableau and observed an increase in the volume of a particular case type by 20% from November end• Utilized SQL query to analyze automation potential in the project; 70% automation potential was observed• Pioneered the process of cross-functional working strategy which involved brainstorming amongst stakeholders leading to a reduced sprint delay rate of 20% and enhanced team building.• Guided interview campaign with existing clients to finalize features for automation in the project.• Liaised between the workflow and automation teams to deliver process automation projects for clients by coordinating with technology, business, and operational teams and continuous feedback after analysis of client business processes.• Translated 100+ business requirements into technical specifications by creating data flow diagrams and mapping documents indicating the source tables, columns, data types, transformations required, and business rules.• Conducted gap analysis to propose innovative process improvements and converted business requirements into user stories with comprehensive well defined acceptance criteria• Identified and acted on project vision scope and opportunities to improve current processes to meet the changing requirements of customers, improve efficiency and reduce risk• Presented business as well as use cases, on achieving all business-related goals along with the plan to boost maximum business with fewer resources using various software like MS-Excel, Tableau, and VBA.
Recommendations
Education
- Master of Science in Business AnalyticsNational University of Ireland, Galway2022Master's degree, Business analytics
- Mechanical EngineeringG.H.Raisoni college of engg2016Mechanical Engineering