B-Com Information System Degree and NextGen Professional Program graduate with professional experience in customer relationship management and a strong enthusiasm for IT Consulting and customer success. Looking to leverage my technical background into supporting organizations providing technology solutions, products, and services that reach millions of users across the globe. Service-oriented with a track record of consistently delivering the highest levels of performance. Tactful and dynamic professional offering great acumen in sales generation and customer relationship management. Knowledgeable in financial and credit analysis, credit modelling and market status monitoring and an absolute team player.
Certifications
· ServiceNow Fundamentals
· Service Portal Fundamentals
· Scripting in ServiceNow Fundamentals
· Application Development Fundamentals
· IT Service Management (ITSM) Fundamentals
· Subscription Management Overview
· Configuration Management Database (CMDB) Fundamentals
· Flow Designer (Flow, Subflow and Actions)
· HTML, CSS and Javascript Fundamentals (Codecademy)
· Mobile Development Fundamentals (Quebec)
· Integration Hub Essentials
· GitLab and GitHuB