Malt welcome

Welcome to Richa's freelance profile!

Malt gives you access to the best freelancers for your projects. Contact Richa to discuss your project or search for other freelancer profiles on Malt.

Richa P.

Project Management, Client Services
  • Suggested rate
    £290 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Richa's quote.
Location and workplace preferences
Location
Lelystad, FL, Netherlands
Can work onsite in your office in
  • and around Lelystad (up to 50km)
Verifications

Freelancer code of conduct signed

Read the Malt code of conduct
Verified email
Languages
Categories
Share this profile
These freelancer profiles also match your search criteria
Agatha FrydrychAF

Agatha Frydrych

Backend Java Software Engineer

Baptiste DuhenBD

Baptiste Duhen

Fullstack developer

Amed HamouAH

Amed Hamou

Senior Lead Developer

Audrey ChampionAC

Audrey Champion

Web developer

Skill set (7)
Richa in a few words
Innovative and result oriented professional with 5 years of experience. Have worked extensively on project management, Client Services, Account management and delivery.

- Knowledge of the latest technology in Healthcare, Digital Marketing, Travel.
- Knows MS Excel, MS PowerPoint, MS Project, Confluence, Jira, QLIK.
- Excellent written and oral communication skills, Organizational skills, Relationship Building, Teamwork, Training.
- A passion to learn and to increase her skills.
Experience
  • Rayden Interactive
    Senior Client Services Analyst
    May 2021 - April 2022 (11 months)
    Pune, Maharashtra, India
    Projects worked: MercyOne, Ascension, Exeter, North Side
    • Ensure effective application to support the project life cycle of a client implementation
    • Support go-live activities, observing results, refining & driving continuous delivery improvement
    • Collaborate with teams, including support, product management and Sales to address client issues
    • Managed a team of 5-7 analyst
    • Trained new joiners and conducted refresher training for team members
  • Rayden Interactive
    Client Services Analyst
    December 2019 - May 2021 (1 year and 5 months)
    India

    -Conduct implementation task including application build, go-live support, and post go-live optimization
    -Collobarate with teams, including support, account management, Product management, and sales to address client issues
    - Work with associates, Consultants, and Managers to develop & refine implemnetation tools and processes
    - Perform gap analysis to identify implementation issues and consult on options to address issues
    - Support go-live activities, observing results, refining and driving continuous delivery improvement
    - Weekly and Monthly reporting for Go-live and existing projects
  • Trouper Traveller
    Operations and Marketing Manager
    October 2018 - December 2019 (1 year and 2 months)
    India
    1. Developing strategic policies and programs for corporate/Family/Group travels. 2. Handling and overseeing all travel arrangements (air, lodgings etc.) and operations. 3. Managing relationships with travel agencies and vendors. 4. Building up itinerary & organising travel events. 5. Provide sales reports to head office 6. Oversee design/printing of advertising travel events 7. Sell tour packages 8. Source destinations to meet consumer demands for bespoke travel 9. Coordinating marketing strategies across multiple channels 10. Testing new marketing messages, channels, and opportunities 11. Managing third-party vendors and in-house employees 12. Listening to customer feedback from customer service reps and social media platforms
Recommendations
Education
  • Master of Business
    Balaji Institute of Modern Management
    2016
    Master of Business Administration - MBA, Marketing
  • Bachelor's degree, Fine/Studio Arts, General
    University Maharani's College
    2013
    Bachelor's degree, Fine/Studio Arts, General
  • Art/Art Studies, General
    Brightlands School
    2012
    Art/Art Studies, General
Certifications
  • Certified Scrum Master
    Scrum Alliance
    2022
    Agile method Scrum