A hands on design and research leader with 20 years of experience demonstrating the value of delivering accessible solutions using design led thinking, processes, principles and methodologies. Adept at collaborating with product, marketing and engineering, building design and research teams, and staying up to date with technology trends. Well versed in embedding user first research and design toolkits and frameworks effectively to manage organisational change, mitigate risk, infuse new strategic ideas, and deliver high class digital experiences.