I am an Hybrid Professional with over 20 years of international experience across F&B, hospitality, real estate, and luxury services, I operate at the intersection of strategy, relationship-building, and customer experience.
My path hasn’t been linear, and I see that as an asset. It’s given me a wide lens to approach challenges, build relationships, and create impact in multicultural environments.
I’m someone who connects the dots—between people, between business goals and customer needs, and between industries that don’t often talk to each other. I’ve closed deals, led teams, and helped shape experiences that stay with people.
𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂
𝘿𝙧𝙞𝙫𝙚 𝙍𝙚𝙫𝙚𝙣𝙪𝙚 𝙂𝙧𝙤𝙬𝙩𝙝
• Develop and execute tailored sales and business development strategies.
• Identify and capitalise on untapped market opportunities.
• Build and nurture client relationships to ensure long-term profitability.
𝙀𝙣𝙝𝙖𝙣𝙘𝙚 𝘾𝙡𝙞𝙚𝙣𝙩 𝙎𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣
• Deliver bespoke solutions that address specific customer needs and pain points.
• Provide exceptional customer experiences that foster loyalty and trust.
• Apply a customer-centric approach to align business objectives with client expectations.
𝙎𝙩𝙧𝙚𝙖𝙢𝙡𝙞𝙣𝙚 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙖𝙣𝙙 𝘽𝙤𝙤𝙨𝙩 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮
• Optimise processes to improve productivity and operational performance.
• Leverage CRM tools like Salesforce and Dynamics 365 to enhance workflows.
• Implement strategies that align teams with organisational goals for maximum efficiency.
𝙁𝙤𝙨𝙩𝙚𝙧 𝙎𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙋𝙖𝙧𝙩𝙣𝙚𝙧𝙨𝙝𝙞𝙥𝙨
• Build and maintain relationships with key stakeholders and industry leaders.
• Navigate multicultural environments to create partnerships that drive growth.
𝙇𝙚𝙖𝙙 𝙖𝙣𝙙 𝙀𝙢𝙥𝙤𝙬𝙚𝙧 𝙏𝙚𝙖𝙢𝙨
• Inspire and mentor diverse, cross-functional teams to achieve results.
• Implement training programs to upskill employees and improve team performance.