As an experienced Change Delivery Manager with more than 8 years in the field, I have a demonstrated history of successfully spearheading major digital transformation initiatives within the financial sector. My proficiency lies in utilising Agile methodologies and tools, notably JIRA, to enhance efficiency and effectiveness in project execution. I possess a comprehensive understanding of these tools, which I employ to enable smooth collaboration, continuous enhancement, and swift delivery of top-tier products. My most notable accomplishment has been the transition of traditional analogue processes into streamlined digital ones, markedly improving both customer experience and operational efficiency. With a sharp focus on innovation and a dedication to excellence, I contribute a unique mix of technical skills, strategic thought, and a personal touch to every project I manage.