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Steve Moss

Head of QA / Head of Engineering / Test Management

Can work in or around Manchester, London, Leeds, Birmingham

  • 53.471419
  • -2.244834
  • Suggested rate £650 / day
  • Experience 7+ years
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This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Steve's quote.

Location and workplace preferences

Manchester, England, United Kingdom
Can work onsite in your office in
  • around Manchester and 50km
  • Around London and 10km
  • Around Leeds and 10km
  • Around Birmingham and 10km


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Skills (9)

Steve in a few words

I am an experienced head of QA / Engineering, currently looking for Contract opportunities mainly in the test management and leadership space. I am available immediately, and have extensive experience in supporting and growing teams, and introducing or growing out new practices including test automation, security, performance within Traditional and Agile environments.




Principal Consultant

Remote, OR, USA

August 2022 - Today (4 months)

Virtuoso is a web automation testing SaaS solution, built on Selenium, providing an abstracted layer of scripting to provide the ability for users to create tests using a more friendly natural language approach. The solution also uses AI to improve the stability of the tests through enhanced element detection, and self healing.

▪ Due to my extensive experience in building and leading high performance automation test teams and capabilities, I have been engaged with Virtuoso in an SME / Advisory capacity for the past 2.5 years. During this time I have been providing ongoing support around the product road-map, competitor analysis in the test automation space. Providing support during existing and new client reviews, whilst exploring growth opportunities, and advocating test automation standards and practices.

▪ Providing SME support across Tech, Product, Marketing, Sales and Customer Experience.
Test Automation Consulting

THG (The Hut Group)


Head of Engineering

Remote, OR, USA

August 2021 - August 2022 (1 year)

THG provides a full end to end solution from manufacturing, to logistics and eCommerce, enabling companies to improve their global presence. Running a multi tenant Microservice infrastructure with React on the front end and Java on the back end

▪ I was responsible for the core product, product personalisation, product pricing, product information management, and subscriptions domains.

▪ Providing leadership for 11 Product Engineering teams with a team size of 60-80
people, including Engineering Managers, Software engineers, and a team of Business Analysts, in addition to managing relationships and direction for 3rd Party integrators, Within the scope of this role I also had a team of business analysts

▪ Providing technical oversight on the design and technical implementation of new features, systems and processes, including the delivery of a new externally facing Product information management system, and a complete redesign of the subscriptions platform.

▪ Provide leadership, mixing strategic thinking and hands on support across my functional areas.

▪ People focused, embedding practices, rapid scaling, to transition from a function suffering from high churn and a resultant junior capability, into a high trust high value adding function.

Cult Beauty


Head of QA

Remote, OR, USA

December 2020 - August 2021 (8 months)

On joining Cult Beauty, the engineering function was struggling to deliver new systems, features and changes due to the quality of the engineering and test practices being employed.

My focus was on stabilising and coaching the existing test function on test practices throughout the path to live, focus on the delivery of automation first practices, performance, stability and accessibility.

Delivery managing and test managing a number of key value add deliverables to improve upon over site performance in line with the growing customer base, and membership loyalty, this includes the successful deliveries of a Salesforce Loyalty Cloud integration, a SAP Commerce Cloud Implementation, and Site rebranding.

Reviewing the test automation practices to improve upon test case design and execution, whilst migrating away from a Selenium Keyword driven framework, towards a SAAS cloud integration through Virtuoso.

Next - offizium next GmbH


Test Strategy Consultant  - As a freelancer

Remote, OR, USA

July 2020 - December 2020 (5 months)

A Short term engagement to consult on the overarching test strategy to be employed within Next for their delivery of a multi-tenant “Total Platform” offering of their eCommerce platform to external clients, on both web and mobile.

This role included scoping the test automation practices and transitioning from Selenium to Cypress, identifying the target approaches for Non Functional, Accessibility, and Security testing, and laying the foundations in each area for the internal teams to build upon.
Java JavaScript QA testing automation Accessibility Non-Functional Test Functional testing Cypress Selenium React Microservices Multi-Tenanted SQL Security Testing



Head of QA

Leicester, England, United Kingdom

October 2018 - June 2020 (1 year and 8 months)

As the head of QA within Dunelm, this role spanned across the Digital (Front End) and Core (Back-end) and Retail divisional areas. Leading a team of circa 35 Quality Engineers, with a mix of QA Managers, QA Leads, Principal Engineers, Test Architects, Automation and Manual test Engineers.

The role was focused on helping Dunelm to transition towards agile working practices across each of the business areas, and to bring greater alignment between the divisions, defining an overarching quality strategy, and alignment of the QA function under a spotify style Chapter / Guild Model.

Focusing on solving testing and quality challenges through re-usable, scalable and maintainable tech solutions, leveraging test automation approaches such as but not limited to the following, Tosca (for desktop SAP automated testing), TestCafe and Cypress and Katalon (Web front end testing), PACT.IO (Contract Testing), Postman (API testing), Junit (Performance testing).
cypress TestCafe Microservices Till Systems Programme Management API Contract Testing QA testing Security Accessibility Performance React Java

ZPG (Zoopla)

Real Estate

Head of QA (via Acquisition)

Remote, OR, USA

March 2016 - October 2018 (2 years and 7 months)

The role primarily focused on delivering the Estate Management CRM platforms and integrations, serving over 50% of the UK’s estate agents to manage rental and sales properties.

Hands-on delivery and test management of key business projects including a re-architecture of the Alto flagship system to greater integrate into AWS to be more performant, and scalable, and the delivery of a property management financial capability for supporting.

Introduce Automated testing practices, through the delivery of a C# Selenium coded framework, and Postman for API Testing, involved in the ongoing peer review and support around the automated testing practices being employed, and as necessary I would help in the creation of maintenance of the automated testing.

Introduced quality practices and standards, and worked across the organisation to coach and rollout towards achieving consistent high quality stable products.

Introduce and coach the business on Agile ways of working, starting with embedding a scrum methodology and working towards a continuous delivery model.
C# .NET Selenium QA testing Performance Testing Project Management Delivery Management Scrum Agile method SQL MongoDB

Property Software Group

Real Estate

Group Head of QA

Remote, OR, USA

October 2015 - March 2016 (5 months)

Provided leadership and support above and across the whole engineering function (Dev, QA, BA) to set out the Delivery goals and strategic vision to address the goals of achieving fast paced deliveries without the risk of being embarrassed.
● Working with the product teams and key senior stakeholders, significantly stabilised and evolved the existing quality of software deliveries, this includes:
○ Review, define, introduce, coach and support the QA and wider delivery teams on the practices, policies and procedures leading to iterative improvements of delivery throughput and quality output.
○ Working with the Product owners and BA’s provided support and guidance on the importance of Improving how requirements were communicated into the teams to avoid ambiguity of understanding, and avoid the late and expensive identification of rework activities identified later into the delivery as a result of misunderstandings of intent.
○ Significant reduction of post release issues and reduction of severity of the issues reported by customers, freeing teams up to focus more attention on delivering new features as opposed to responding to issues.
○ Consistently demonstrated the benefits of proposed changes to delivery practices by managing product deliveries, to help embed the practices and ways of working.

○ Review the current maturity of each software delivery team to ensure each team has a clear roadmap to work towards for improving how they will deliver high quality software..
● As required, provide close support to the product teams to oversee and manage the smooth and timely delivery of key deliverables which require additional oversight / governance.
MongoDB SQL Performance Testing Functional Testing Selenium PHP Java C# .NET React.js


Banking & Insurance

Head of QA

Peterborough, England, United Kingdom

December 2013 - October 2015 (1 year and 10 months)

Define and work with the 17+ Product Delivery teams to improve the overall test maturity in order to achieve fast, safe and stable releases of software, drastically reducing the Risk to the business through test escapes into production.

Introduce quality engineering and test practices for the launch of the meerkat movies mobile app for android and Iphone users.

Kitbag (Now owned by Fanatics)


Head of QA  - As a freelancer

Manchester, England, United Kingdom

November 2012 - October 2013 (11 months)

Introduce a testing capability and Quality Engineering practices to Kitbag

Enable the successful deliver of a re-architecture from a single tenanted system serving circa 30 global sports clients (Manchester United, Real Madrid, Le Tour De France, Barcelona), into a Multi Tenanted back end system using a service oriented architecture.

Ensure the successful delivery of localised regional pricing across 76 global territories

Ensure the successful replacement of the Payment Provider to Cybersource.

Ensure the successful delivery of a new internal CRM system and enhancements around the Logistics systems.