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William Walker

Analytics insight expert & consultant

Works remotely from London

  • 51.509648
  • -0.099076
  • Suggested rate £400 / day
  • Experience 7+ years
Propose a project The project will begin once you accept William's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept William's quote.

Location and workplace preferences

London, England, United Kingdom
Remote only
Primarily works remotely


Freelancer code of conduct signed
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Verified email


  • English



Skills (40)

William in a few words

Highly experienced consultant with a long demonstrated history of working in customer focused contact centre environments; providing efficiency, performance and customer experience. Highly skilled in speech/text analytics, data management, PowerBI, Azure, Customer Relationship Management (CRM), root cause analysis and Customer Experience. Complete with a positive and tenacious attitude.



Consulting & Audits

Senior analytics consultant  - As a freelancer

October 2020 - November 2022 (2 years and 1 month)

I have worked for multiple large organisations, helping to embed advanced analytics from requirement gathering to solution design and creation, whilst acting as an SME to ensure it is utilised to its full capability, remaining professional at all times. I am very passionate about helping in all ways possible to ensure better outcomes for customers as well as advisors. I can share more detail on my long list of clients when we speak more :-)
Project Management stakeholder management Planning change management consulting principles