We've prepared a simple and practical checklist so you don't miss a thing when managing your projects on Malt. Set yourself up for success by piloting your projects methodically and with complete peace of mind.

Take the time to understand your customer

New Malters (freelancers) can be tempted to send a quote when they receive a proposal. However, it's better to take your time to fully understand the client's needs and discuss their expectations before preparing the quote.

  • Analyze the customer's message to get the most information as possible

  • Do your research on the client's business

  • Discuss with the client and verify that you have all the skills to complete the project

  • If you're not the right person for this opportunity, explain this to the client by declining the offer before clicking the "Decline" button. Even a negative response will positively impact your profile's visibility on Malt. And who knows, this client may want to work with you on another project.

Prepare a detailed quote

Once you understand your client's expectations and have discussed deliverables and timelines, then it's time to move on to the actual quote.

  • Set measurable goals with detailed deliverables as much as possible

  • Indicate your daily rate for the entire assignment and the time it will take for each task. Don't sell yourself short, even if you're starting as a freelancer. And consider the Malt commission.

  • Always send your quotes through Malt. This way, you keep all the information in one place, you have all the guarantees and advantages offered by the platform, and you've also protected thanks to the Hiscox professional liability insurance and receive your payment within 10 working days.

Build customer loyalty

Retaining a client requires less effort than completing a first assignment with a new client. However, you can build trust and lasting professional relationships with a few good practices.

  • Communicate regularly and transparently with your client on your progress. Depending on the project's scope, you can send a daily email with the list of tasks you have completed or schedule a weekly or monthly update to discuss the project's progress with the client.

  • Once the assignment is complete, ask the client to leave a positive review to boost your profile on the Malt search engine. Feel free to discuss future opportunities with your client: if they don't have an immediate assignment, they may have contacts in their network that also require your services.

Use project management tools

To save time experienced freelancers use different tools that help them save time on all tasks related to project management and their area of expertise.

Here are some examples:

  • A note-taking, calendar, and reminder application, like Notion

  • A tool to visualize the progress of projects and make plans, like Trello or Asana

  • An application to calculate the time spent on each project, like Toggl

  • A quote and invoice management tool, like Indy

  • A tool for organizing appointments, such as Calendly

Gain visibility on Malt

Successful Malt projects should always be your priority. But if you want to take on more opportunities on Malt and increase your assignments, don't forget to optimize your profile.

  • Update your Malt profile after each mission, highlighting your experience and new skills

  • Ask the client to leave a recommendation once the mission is validated

Remember: the more projects you do on Malt, the better your chances of receiving new opportunities!

Of course, these elements must be adapted to your business and each job, but now you have all the key steps to make your projects successful.