About Quentin
A strategic and detail-focused professional with extensive experience delivering project-based initiatives within Talent Acquisition and HR. Proven track record in leading complex resourcing and HR operations that streamline processes, improve employee experience, and drive organisational performance. Known for building strong partnerships across all levels, including Board-level stakeholders, to influence and implement high-impact talent strategies. Adept at leading teams, integrating systems, and delivering change through a people-first, results-driven approach.
English
Native or bilingual
Can work on-site
London (up to 50km)
Experience
- STCGHead of Recruitment & OnboardingHUMAN RESOURCESOctober 2024 - Today (1 year and 8 months)London, United Kingdom• Lead and managed the full recruitment lifecycle for all staff vacancies, ensuring seamless hiring processes aligned with business needs.• Oversee the Managed Service Provider (MSP) for agency recruitment, optimizing vendor performance and ensuring compliance with service level agreements (SLAs).• Managed the Preferred Supplier List (PSL), developing strategic partnerships with external agencies to secure top talent while maintaining cost efficiency.• Directed pre-employment processes, including background checks, compliance, and contract administration, ensuring a smooth transition from candidate to employee.• Spearheaded the employee lifecycle process, from onboarding to offboarding, ensuring a positive employee experience and adherence to company policies.• Partnered with hiring managers and HR teams to develop workforce planning strategies and enhance talent acquisition effectiveness.• Implemented process improvements to streamline recruitment, onboarding, and agency management, reducing time-to-hire and enhancing operational efficiency.• Lead the sourcing, selection, and implementation of a new Applicant Tracking System (ATS), ensuring improved candidate experience, automation of workflows, and enhanced reporting capabilities.• Directly responsible for end-to-end recruitment processes for 'Board Level' vacancies including draZing job descrip\ons, adver\sing roles, shortlis\ng candidates, conduc\ng interviews, and overseeing the offer process.• Lead in upda\ng and delivery of onboarding programs to ensure new hires are seamlessly integrated into the business. Including integra\ng new preemployment screening into daily offer process• Ensured recruitment processes adhered to employment laws, safeguarding policies, and college standards, while maintaining accurate records and producing recruitment reports for leadership.• Lead and supported recruitment team members, providing guidance, training, and professional development opportuni\es.•
- EWR Co.Head of Recruitment OperationsHUMAN RESOURCESJune 2021 - September 2024 (3 years and 3 months)Milton Keynes, United Kingdom• Responsible for the development and roll-out of full employee life cycle, focusing on agile talent acquisition and strategic workforce planning strategies.• Managing and execu\ng the recruitment strategies, processes, and ini\a\ves to a^ract, hire, and retain top talent for the organisa\on.• Lead MI repor\ng against defining talent ac\vi\es to drive business and improve delivery of services.• Lead in the development of talent plans, coordina\ng cross-func\onal teams, and ensuring that recruitment & HR ini\a\ves align with broader business goals.• Lead team to ensure delivery of an excellent and accurate recruitment service to en\re business.• Lead HR ED&I ini\a\ves ensuring EWR Co reached Bronze D&I status within Government framework• Manage team of Recruitment Business Partners and Co-ordinators, coaching and developing team members to ensure an excellent level of performance and that they reach their poten\al.• Lead delivery of HR Opera\ons, managing workflow to ensure, accurate, high quality and \mely provision of services to all employees within HR department and business.• Monitor and evaluate the performance of the team with a view to identifying ways of improving performance levels.• Facilitate the development of standard operating procedures and service standards, ensuring that these are monitored to ensure the high quality and consistent delivery of HR services.• Lead the integration of all aspects of HR administration (Recruitment, ATR, resourcing, SWP, employee lifecycle, onboarding, pre-employment, inductions, exit interviews, etc) into the roles of HR Co-ordinators.• Work with the HR Systems and Information Technology teams to ensure that HR and Payroll database and online recruitment system and other HR IT systems are effectively maintained and developed to meet business need.• Overall responsibility for all off-payroll engagement (contractors, consultants, and Secondee) to including budget signoff.
- EWR Co.RPO Manager - Talent Sustainability ManagerJune 2021 - April 2022 (10 months)• Work closely with Board and Senior Leadership Team to build people capabilities, plan and manage department talent.• Developed and managed all recrui\ng ac\vi\es for the EWR by implemen\ng innova\ve company wide recrui\ng strategies.• Project lead on "Resource and Deployment' project• Coached, consulted, and collaborated with SLT process, sourcing strategies and talent assessments.• Successfully implemented a new applicant tracking system (ATS) resul\ng in improved user and candidate experience.• Developed and strengthened rela\onships with key execu\ves and hiring managers throughout the company.• Reduced dependence of 3rd party recrui\ng fees resul\ng in a 35% savings• Ensured recruitment team con\nuously supported the business strategy, goals, shared values, culture and philosophy of the organisa\on.• People & Culture lead on ED&I within EWR• Member of Sustainability Steering group whose mandate is to commit to integrate sustainability into EWR's ac\vi\es and decision.• Partner with line execu\ves and management to proac\vely address business issues related to work force development, employee engagement and produc\vity.• Providing advice and counsel on mul\ple ini\a\ves, maximizing all HR programs and cycles, and recommending solu\ons to complex employee rela\ons and HR issues.• Partner with other HR func\ons to drive and leverage all HR programs including performance management, compensa\on, succession planning, work force op\miza\on, and staffing.
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Education
- BComRAU - Rand Afrikaans University1993BCom - Business Management - Marketing