Professionalism and trust
Ending an ongoing project can put the relationship with the client to the test. Georg wanted to avoid this, because as a consultant, professionalism and trust are the foundation of any working relationship. But as a freelancer, you often work as a one-person show, with no team to step in during emergencies. "That’s why I was happy to offer a solution and reassure the client: there are competent people here at Malt who can help. I thought that was cool," recalls Georg. Being part of a large network gave him the opportunity to propose a reliable and efficient solution to his customer.
Who wants to leave their customer out in the rain? Of course, Georg could have recommended a competent colleague directly. But "it always has a certain flavor when you recommend someone personally. I'm very careful about that, so I prefer to leave it in other hands and let the customer make the choice. My neutrality towards the customer is very important to me," emphasizes Georg. As a neutral platform for freelancers and consultants, Malt not only offers a large selection of specialists, interim managers, and consultants but also provides fast processing and security for both sides. This has convinced Georg's clients.
Personal contact creates trust
Passing the recommendation on to Malt was straightforward and transparent for Georg. He particularly appreciated that the recommendations were not processed anonymously, and he is convinced that "if you think holistically and keep the big picture in mind, it resonates well with the customer. And if you know who is handling it, you can trust that it will run smoothly. I've had really good experiences with you." Through personal contact between the Malt team and Georg's client, a suitable freelancer was quickly found as a replacement, and the project was able to continue. The trust Georg had already built with Malt paid off for everyone involved.
And the best part? The financial participation in the referred projects was a pleasant surprise for Georg, as his primary focus had initially been on helping the client. But in the end, he was also happy about the passive income.
Who is the Malt referral program suitable for, according to Georg:
- All project managers
- People at the interface between strategy and implementation
- Anyone who has to end a project unexpectedly
- Individual consultants who receive too many requests
The Malt referral program is an efficient way to help your clients while generating passive income at the same time. It provides a professional foundation for freelancers' networking activities.
