Chloé Sellier

– Spearheading the strategic planning and execution ofa luxury wellness space development project in London – Shaping and overseeing the company's operations, enabling smooth delivery of complex projects through structured processes and multidisciplinary coordination – Designing and implementing a five-year strategic plan, including financial planning, service development, marketing strategy, and market positioning – Tracking operations with reporting tools and supporting execution through clear and structured documents (proposals, contracts, internal communications) – Set up the company's financial statements and now leading financial management (P&L, budget, cash flows) to support long-term growth – Managing relationships with internal and external stakeholders including contractors and legal experts to ensure the timely delivery of luxury services (signature treatments, bespoke corporate programmes, tailored training for high-end hotel and spa partners, etc.)

– FINANCE: Orchestrated the company's financial strategy (cash optimisation, costs planning, financial statements management), controlled & certified the annual Balance Sheet, drew up quarterly and annual budgets, ensured suppliers & customers payments, implemented 4 software packages to manage cash flows, accounting, human resources and shareholding more effectively – ADMINISTRATION / HR / LEGAL: Monitored & managed 115 customer contracts, directed human resources for a team of 30 people (recruitment, departures, payroll, employment law, etc.), interacted with lawyers, bankers, chartered accountants, led relations with shareholders, prepared, organised and attended Boards meetings and AGMs – OFFICE MANAGEMENT: Ordered supplies & monitored the workforce's needs, directed internal communications, oversaw travel arrangements for a team of 25 analysts, organised internal & external events, managed the marketing team, implemented processes to ensure regulatory compliance & operational efficiency

– Managed and optimised the use of a fleet of 270 vehicles by coordinating & planning customer bookings and anticipating the technical & human resources needed to run the business – Monitored the P&L ofthe agency – Trained new employees and ensured compliance with procedures & regulations