Description

I have acquired a vast array of transferable skills within management over the past 20years. I have achieved numerous promotions into roles with progressive responsibility. I know the true value of employee management whilst maintaining company standards. My extensive background in Recruitment, SLAs, Customer service and client relations is reflected in my success and is of great importance to me. Being adaptable and hardworking, I am able to transfer my skillset to various industries and sectors

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Qube learning
Tutor Assesor
EDUCATION AND E-LEARNING
April 2022 - April 2023 (1 year)
• Delivery of Apprenticeships Level 2 /3 Facilities Management, Level 3 Team Leading, Customer Service and Business administration
• Looking after students from initial enrollment, Delivery of course modules and Functional skills to preparing students for gateway and End point assessment
• Day to day duties would include regular touch points, skills coaching days on a one to one and group basis. Marking assignments using OneFile and providing feedback. Mapping assessment criteria and preparing learners for their EPA.
• Regular touch points with their learner and workplace line manager to discuss progress
• Making sure all new learners are clear on how to use their learner tools and that they have completed functional skills if required.
• Safeguarding – making sure EDI, Safeguarding and prevent is embedded in all our sessions
Tutor Database administration skills assessment Microsoft Office
RISTARA RECRUITMENT
Recruitment Manager
CONSULTING AND AUDITS
August 2019 - April 2022 (2 years and 8 months)
Derby, United Kingdom
OFFICE MANAGER, RISTARA LTD
• Introduced a new desk and sector into the business, Hospitality & Leisure.
• During this time, I secured some substantial clients, from Spas and Health Clubs to Michelin Star restaurants using my strengths of client relations and utilizing my skills in Business-to- Business development, Customer Service and staff management.
• During the pandemic and the closure of hospitality & Leisure, I researched other areas
andexpanded from the Ristaras main sector, Engineering and delved into Agricultural and Cleaning. This showed my ability to adapt and learn quickly to suit the needs of business.
• March 2020, I was promoted to Office Manager, and I am now looking after all our clients from Aerospace to Leisure.
Recruitment Consulting Business development Database administration payroll administrator Microsoft Office
Aviation recruitment
Compliance manager
AVIATION AND AEROSPACE
November 2018 - April 2019 (5 months)
Castle Donington, United Kingdom
• Assist with all companies’ administration relating to vetting of its external personnel and the personnel of its clients.
• Work within a pressurized deadline driven environment ensuring all aviation policies and regulations are met.
• Referencing candidates 5year history for clients such as Tui and Royal Mail cargo as well as other aviation roles within the airport.
• Schedule mandatory training and certification such as General Security Awareness Training and Criminal Record Checks.
• Provide accurate data entry to a high standard.
• Regularly monitor files making sure they adhere to Aviation Security and all SLAs
• Maintain a high level of communication between my team and clients, providing reports on all vetting progress.
• Investigate and verify all aspects of the recruitment packs including any anomalies that could arise.
• Reason for leaving – Job demands conflicted with the then childcare needs
Compliance Referencing Database administration administrative support Recruitment customer service Customer support Customer Loyalty/ Retention