About Damian
Hello, I'm Damian, a senior UX consultant with over 20 years of experience in creating remarkable digital experiences. I offer a range of services tailored to your needs, including:
1/ User Research and UX Evaluation: With my expertise in user research, I can uncover valuable insights into how users interact with your product and provide strategic and tactical recommendations to improve their experience.
2/ Product Design: I can lead and guide your product design project from ideation to launch, ensuring that your product is user-friendly, intuitive, and meets your business goals.
3/ UX Mentorship: I also provide personalized coaching and training to individuals or teams who want to create world-class UX.
My past clients include some of the world's most recognized brands, such as the BBC, Financial Times, Burberry, and Visa. In addition, I have worked with numerous tech startups to deliver SaaS solutions that drive user acquisition, engagement, and customer retention.
Let's have a conversation to see if we are a good fit. If not, I have an extensive network of talented individuals and can make an introduction for you. Contact me today to take your user experience to the next level.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Make HumanFreelance UX Research & Design ConsultantRESEARCHMarch 2023 - Today (3 years and 3 months)I'm now a full-time freelancer working on a variety of projects with clients:User Research and UX Evaluation: With my expertise in user research, I can uncover valuable insights into how users interact with your product and provide strategic and tactical recommendations to improve their experience.Product Design: I can lead and guide your product design project from ideation to launch, ensuring that your product is user-friendly, intuitive, and meets your business goals.UX Mentorship: I also provide personalized coaching and training to individuals or teams who want to create world-class UX.
- IpsosGlobal UX DirectorTECHApril 2021 - April 2023 (2 years)My role focuses on growing, upskilling and inspiring our global team of 150+ UX researchers. I offer strategic UX expertise to our clients and I lead our global acquisition strategy.- Winning large-scale, global UX research projects with new and existing clients.- Ensuring our teams are global leaders in UX for the Metaverse, Cryptocurrencies, and web 3.0.- Designing innovative ways to enhance our ability to deliver top-quality, actionable insights to clients.- Inspiring, training, and coaching teams to deliver cutting edge UX research for some of the most advanced companies in the world.- Working with cross-functional teams to ensure human-centred design is embedded into Ipsos client work across the company.- Driving retention initiatives for our talented UX researchers.- Leading our global Inclusive Design initiative.
- Sweepr TechnologiesCustomer Experience DirectorINTERNET OF THINGS (IOT)November 2020 - April 2021 (5 months)Leading Product Design and Customer Experience strategy. Working closely with CEO, CTO, & CPO to deliver innovative, highly technical personalised self-service journeys. Key responsibilities:- leading the product designers to innovative, evidence-based solutions- directing all qualitative product design research and quantitative user research- crafting highly compelling personalisation strategies that drive user engagement and reduce churn- delivering evidence-based continuous product improvements- providing subject matter expertise in human behavioural science, CX, UX, & Design
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Education
- BSc (Hons) Applied Psychology & Computing, Applied Psychology, Human Computer Interaction, Human Factors, Interface DesignBournemouth UniversityBSc (Hons) Applied Psychology & Computing, Applied Psychology, Human Computer Interaction, Human Factors, Interface Design