About Deepak
English
Native or bilingual
Experience
- RingCentralSoftware Quality Assurance EngineerDIGITAL AND ITDecember 2021 - November 2022 (11 months)Bengaluru, Karnataka, IndiaDeveloped & executed automated tests for Salesforce and partner portal applications, leading to improved test coverage by 70%. Analyzed customer requirements & user stories to design E2E testing scenarios, resulting in a 20% reduction of defect rate.Facilitated daily scrum calls with 10+ cross-functional stakeholders, driving agile development process towards successful completion within timeline.
- Rakuten IndiaSenior Quality Engineer - 1E-COMMERCEJanuary 2021 - December 2021 (11 months)Bengaluru, Karnataka, IndiaWorking on different platforms involved in an E-Commerce eco-system like Customer, Merchant, and Company facing applications Involved in Process improvement to make things more efficient for both Manual and Automation teamsFound Critical issues in application involving issues which might have resulted in legal ramifications to the company
- Rakuten IndiaQA Engineer - 2E-COMMERCEApril 2019 - January 2021 (1 year and 9 months)Bengaluru, Karnataka, IndiaWorking on different platforms involved in an E-Commerce eco-system like Customer, Merchant, and Company facing applications Involved in Process improvement to make things more efficient for both Manual and Automation teamsFound Critical issues in application involving issues which might have resulted in legal ramifications to the company
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Education
- Bachelor of EngineeringShri Ramdeobaba College of Engineering and Management2014Bachelor of Engineering (B.E.), Electronics and Communication