Faisal Maktadir

Help identify and create new use cases on behalf of third-party businesses interested in incorporating Artificial Intelligence, (Deep Learning or Machine Learning Technology) in order to improve existing business processes as well generate new business models that can lead to up to the minute market opportunities through creating innovative products and services. Projects I have worked on so far includes Customer Churn Problems as well Price Prediction Modelling and Image Recognition. Areas where I have been involved in developing an AI strategy is in eCommerce, Insurance, Hospitality and Customer Support.

As a Business System Analyst with Clements Worldwide, (Motor Insurance Company), I was employed on a 6 month fixed term contract to help bring about the digital transformation of their existing payment system. My other responsibilities included eliciting business requirements from stakeholders so as to determine new market opportunities through digital transformation, identifying key areas where product changes can make the best impact in terms of retaining and growing their customer base and look at areas within the business where use cases can be identified and developed so as create new market opportunities. The other part of my job included creating requirement documents and managing change in accordance with the Software Development Life Cycle (SDLC) best practices, managing stakeholders, creating business process diagrams. Also, acted as the liaison between our business units and vendors, technology teams, and support teams in order to resolve day to day IT issues.

Introduced the Free Wi-Fi business model to the hospitality industry in the UK over 10yrs ago. Today, it is a widely used by restaurants and hotels throughout the country for attracting customers and guest, promoting products and services as well generating insight from which their respective businesses can gain a better understanding of the type of people that are interacting with their business on a daily basis, their likes and dislikes and purchase habits in order to improve brand image and increase new revenue opportunities. As a Senior Executive my job was to Initiate, develop and oversee company and technology strategies with regards to implementing Digital Transformation solutions for our clients that would help reduces cost and increases efficiency. This would also involve identify Business Process and Change in order to improve services for clients. Gather requirements and interview Stakeholders. Develop strong business relationships with clients to ensure continuity and growth. Form strategic partnerships that Initiate brand recognition and increases profit margins. Promote, encourage and implement innovative ideas within an enterprise environment that can best utilise wireless, mobile and digital solutions in order to increase leverage and productivity. Explore new ideas as well as develop brand and product strategies that harmonises Social Media with Enterprises and customers for the next generation working environment.