Description

Ingénieur Support Réseau Informatique motivé, avec une solide expérience dans le support technique, les infrastructures réseau et la satisfaction client :

🏢 Expérimenté dans les services et le support en datacenter, incluant l’installation et la maintenance de matériel.

🖥️ Compétent en installation de systèmes PoS (Point of Sale) et en support technique sur site.

🔌 Maîtrise des travaux de câblage réseau, brassage, et gestion des infrastructures physiques.

🌐 Solide expérience en réseautique, études de site et audits WiFi.

⚙️ Connaissance approfondie en administration système, sécurité informatique et systèmes d’exploitation.

💻 Capable d’implémenter de nouveaux logiciels et d’installer du matériel pour améliorer les performances opérationnelles.

👥 Excellentes aptitudes en service client et en résolution efficace des incidents utilisateurs.

Languages

English
Native or bilingual
French
Fluent

Workplace preferences

Can work on-site

Dijon (up to 50km), Mulhouse (up to 50km), Dole (up to 50km), Lyon (up to 50km), Paris (up to 50km)

Equinix
Data center support
August 2024 - Today (1 year and 10 months)
I am working as a Data center service provider focused on the following activities/functions.
• Installed, configured, and maintained server hardware, storage systems, and networking equipment across a high-availability data center environment.
• Performed regular diagnostics, system monitoring, and preventative maintenance.
• Supported physical server deployments, hardware upgrades, and troubleshooting activities.
• Collaborated with NOC and IT support teams to resolve hardware and network issues under SLA timelines.
• Maintained detailed documentation of rack elevations, cabling layouts, and asset inventory.
• Executed structured cabling (Copper, Fiber) and cable management practices in compliance with standards.
• Provided on-call support for after-hours and weekend emergencies.
Déménagement Datacenter câblage installation de PoS réseaux wifi Administration systèmes et réseaux
Amazon
Network Engineer
August 2023 - Today (2 years and 10 months)
I am working as a IT management service provider focused on the following activities/functions.
• Network installations/configurations/maintenance
• Installation/configuration/maintenance of server & related Hardware.
• WLAN/Wi-Fi Design (From a (simple and cheap) to c (accurate and expensive)) - Demand of new WLAN infrastructure
• Cabling & Access point installation
• Audio/video installations/configurations across different kinds of networks/facilities.
• Software installation/maintenance in different kinds of platforms.
• Data center set-up/management/maintenance.
Administration systèmes et réseaux installation de PoS System Integration réseaux wifi Administration système, Administration réseaux, Windows Server, Linux, Active Directory
Hitech Wireless Services
Network Engineer
June 2023 - August 2023 (2 months)
The site survey was done to determine any changes required in the placement of APs or to add APs to run a proof of concept for a new Wi-Fi network using the current generation of Wi-Fi6 APs.
• Passive site survey.
• Predictive site Survey.
• Reporting.
• Access point cabling.
• AP installation.
réseaux wifi câblage resu wifi installation de PoS Microsoft Office