About Hayley
English
Native or bilingual
Experience
- Brown's PA ServicesVirtual AssistantE-COMMERCEFebruary 2023 - Today (3 years and 3 months)Glasgow, United KingdomADMIN:- Email Management- Diary Management/Scheduling- Travel/Accommodation Planning- Proofreading- Audio Transcription- Document Creation/Management- Online Research- Staff Management/Support- Recruitment Support- CRM Management- Database ManagementFINANCE:- SAGE 50- Timesheet Management- Invoicing/Purchase OrderingCUSTOMER SERVICE:- Live Chat- Customer Support- Booking Management- Rapport Building
- PeoplePerHourVirtual AssistantE-COMMERCEMarch 2020 - November 2020 (9 months)Glasgow, United Kingdom
- Barchester HealthcareAdministrator/ReceptionistHEALTH AND WELLNESSAugust 2019 - December 2019 (4 months)Entering carers hours worked into timesheets and database. Managing payroll/Sage 50, Taking enquiries for new/prospective clients. Contacting applicants for roles. Filing. Archiving. Answering telephone/email queries. Completing admission and discharge paperwork. Assisting with recruitment and interview processes.
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Certifications
- Business Administration Level 2 NVQ DiplomaCity & Guilds2016
- Business Administration Level 3 NVQ CertificateCity & Guilds2017