About Heather
Heather turns sustainability from a checkbox into a growth engine. With 17+ years of global experience, she helps companies build ESG strategies that unlock investment, drive efficiency, and elevate brand trust. Specialising in strategy implementation and sustainable operations, she embeds responsibility into core functions to drive growth and enhance value.
She translates complex sustainability goals into practical operational improvements, helps achieve recognized standards like B Corp, strengthens stakeholder and investor relations, and builds more resilient, competitive businesses positioned for long-term success. Her work has helped companies generate significant new revenue, achieve top-tier sustainability certifications, and attract and retain talent all by embedding ESG deeply into operations and strategy.
Through collaboration, Heather identifies existing strengths and aspirations to co-create authentic, actionable strategies that resonate and drive meaningful impact across the organisation.
English
Native or bilingual
Can work on-site
London (up to 50km)
Experience
- Heather Baden ConsultingDirectorCONSULTING AND AUDITSOctober 2024 - Today (1 year and 8 months)London, UK
- Translate ambitious ESG goals into practical operational strategies, embedding sustainability into core business to drive tangible performance improvements and measurable value
- Built Environment Contract: As Head of Growth & Ops, I drove ESG improvements for a design agency by optimising operational efficiencies across teams, enhancing organisational procedures, and managing a sustainability-focused 're-use first' office fit-out
- ISGSenior Manager - Social ValueOctober 2023 - October 2024 (1 year)London, UK• Nurtured and grew the operational social value team across 3 business units, providing consistent processes and theory of change model that supported the ten people strong team with project work and innovation.• Managed my own diverse workload across strategic and project based responsibilities including:• creating a programme of support for charities• finalising Social Value plans for clients• developing social value offers and written content for bids• policy and strategy development and roll out with Senior Leadership colleagues• performance reporting of social value to business unit and stat boards
- MettaInnovation & Sustainability LeadJune 2021 - May 2023 (1 year and 11 months)London, UK• Led all ESG initiatives including training, holistic sustainability and decarbonisation strategies, net zero commitments, impact objectives, B Corp and Planet Mark certification• Defined operational strategies and processes for increased efficiency and effective responsiveness• Delivered workshops and a theory of change to develop the company's purpose and values ensuring environmental and social responsibility was embedded throughout the business• End-to-end productisation of core offering including UVP, messaging and product definition• Created onboarding, hiring procedures, company policies, supplier onboarding and overall structure• Measured, tracked and reported on sustainability performance across the board• Led input of sustainability and CSR initiatives to tender responses and review final proposals• Consulted and advised on sustainability applications to the full Aerospace Xelerated programme
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Education
- BS in Business Administration Marketing & International BusinessUniversity of Pittsburgh2008BS in Business Administration Marketing & International Business
- BREEAM AssociateBRE Academy2023