Description

A product leader with over a decade of experience in financial services, technology, and membership organisations, I’ve launched and managed products that serve millions of users and generate revenues in the hundreds of millions. I specialise in product strategy, stakeholder and supplier management, and data-driven decision making, with hands-on experience leading cross-functional teams through complex transformations. Whether it’s streamlining legacy services, scaling new propositions, or shaping strategy from scratch, I focus on turning complexity into clarity and delivering measurable impact.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

The MDU
Senior Product Manager
BANKING AND INSURANCE
August 2022 - November 2024 (2 years and 3 months)
London, United Kingdom
• Founding member of the MDU product function. Established the product team's operating rhythm, including introducing OKRs business wide, fostering a culture of accountability and strategic focus.
• Led delivery across core indemnity product lines, generating £120m+ in revenue and growing membership by 5.7%.
• Implemented new market research processes to capture and analyse member feedback, directly influencing product development priorities.
• Phased out two legacy products affecting 13% of members, ensuring smooth transitions while aligning offerings with evolving member needs.
Product management Product Development Project Management
Masthaven Bank
Product Manager
BANKING AND INSURANCE
November 2021 - August 2022 (9 months)
London, United Kingdom
• Led the strategic execution of the bank's planned market exit, halting new loan origination and gradually reducing the fixed-term deposit product portfolio, while ensuring full regulatory compliance and customer transparency.
• Managed the divestment of the mortgage book, including stakeholder engagement, valuation, and execution via competitive tender.
• Designed a structured, risk-managed deposit return plan for ~19,000 customers across a two-year horizon, balancing regulatory obligations with customer experience and internal liquidity planning.
Product management Strategic planning
Dunnhumby
Senior Consultant - Financial Services
RETAIL (LARGE RETAILERS)
August 2019 - February 2021 (1 year and 6 months)
London, United Kingdom
• Developed a strategic capability roadmap in response to evolving financial services trends, directly informing product development and enabling the launch of two new propositions that addressed key client challenges in credit risk and customer loyalty.
• Delivered £2.5m+ in new business revenue by identifying high-impact commercial opportunities, building strong executive relationships, and shaping long-term client growth strategies.
• Designed and executed scalable go-to-market strategies that enabled seamless rollout of new solutions across multiple clients, driving repeatable success through compelling value propositions and actionable insights.
Strategic planning Product Development Product management