Luciano Pinto

Lead the development of a structured outbound approach, supporting the opening of new B2B commercial opportunities across the travel and corporate sectors. Manage and lead key client accounts and partnerships, overseeing client service initiatives to ensure consistent delivery and long term relationships. Represent the business within the UK inbound travel ecosystem, including active participation through UK Inbound, and in collaboration with organisations such as VisitBritain and London & Partners. Support the rollout and adoption of HubSpot CRM to improve pipeline visibility, reporting and follow up across the commercial team. Act as a senior commercial point of contact for key clients, working closely with C suite, procurement and operations stakeholders.

• • Generated more than four hundred thousand pounds in qualified opportunities that contributed to new recurring revenue.

• • Strengthened outbound systems, partner targeting and market expansion strategy.

• • Supported the commercial repositioning of the platform and opened new segments.

• • Developed messaging, growth frameworks and improved CRM structures.

Key contributions:

• • Acted as a lead negotiator in high level discussions with senior commercial, legal and creative teams.

• • Shaped commercial models, partnership structure and pitch materials.

• • Worked with cross functional stakeholders to align objectives and expectations.

• • Contributed to the roadmap and strategic proposal that supported the final agreement.