About Ayan
English
Native or bilingual
Dutch
Native or bilingual
Somali
Native or bilingual
Experience
- CRESCENT & CO.HRHR BUSINESS DIRECTORAugust 2025 - Today (10 months)With 18 years as a HR professional, I provide comprehensive support across all aspects of human resources and people management, serving both individuals and organizations. For companies, I offer end-to-end HR solutions, including talent acquisition, onboarding, performance management, employee engagement, learning and development, succession planning, policy creation, compliance, and organizational development. I help businesses align their people strategies with business goals, fostering productive, inclusive, and legally compliant workplaces.For individuals, I provide personalized guidance on career growth, job search strategies, interview preparation, skill development, workplace challenges, and professional advancement. My goal is to empower professionals to reach their full potential while navigating today’s complex work environments.Whether designing HR strategies, resolving employee relations issues, coaching leaders, or implementing people-focused initiatives, I bring a practical, strategic, and people-centric approach. My freelance model allows flexible, tailored, and cost-effective solutions that meet the unique needs of every client.By combining deep expertise, up-to-date HR knowledge, and a commitment to supporting people, I help organizations thrive, teams succeed, and individuals grow, ensuring sustainable success for all.
- Dunton EnvironmentalHead of HRFebruary 2022 - August 2023 (1 year and 6 months)As Head of HR, I successfully led a high-performing team and provided strategic HR support to five directors, driving both organizational growth and employee engagement. In this role, I oversaw all aspects of human resources, including talent acquisition, performance management, learning and development, employee relations, and policy implementation. I worked closely with senior leadership to align HR strategies with overall business objectives, ensuring that the organization attracted, retained, and developed top talent.I managed complex HR initiatives across multiple departments, streamlining processes to improve efficiency and effectiveness. This included implementing performance evaluation systems, succession planning frameworks, and employee engagement programs that enhanced workplace culture and productivity. I also led efforts in compliance and risk management, ensuring that HR policies adhered to legal and regulatory requirements while supporting a positive and inclusive work environment.My role involved coaching and mentoring my team, fostering their professional growth, and ensuring that HR operations ran smoothly. I collaborated with cross-functional teams to resolve employee issues, mediate conflicts, and provide guidance on workforce planning and organizational development. By building strong relationships with both employees and leadership, I ensured that HR was seen as a strategic partner in driving the company’s success.Through continuous analysis and feedback, I identified areas for improvement and implemented HR initiatives that reduced turnover, increased employee satisfaction, and supported the company’s long-term goals. My leadership contributed to creating a high-performance culture where employees were motivated, engaged, and aligned with the organization’s mission and vision.
- Futon CompanyHR ManagerDecember 2017 - December 2021 (4 years)As HR Manager, I played a pivotal role in bridging leadership and employees, providing strategic and operational HR support directly to the Chairman while managing employee-related initiatives across the organization. In this capacity, I oversaw talent management, recruitment, performance evaluation, employee relations, learning and development, and policy implementation, ensuring alignment with the organization’s strategic objectives.I worked closely with the Chairman to implement HR strategies that supported business growth, fostered a positive workplace culture, and enhanced employee engagement. My responsibilities included advising on organizational structure, succession planning, and workforce development, as well as facilitating communication between leadership and staff to ensure transparency, alignment, and collaboration.I managed employee lifecycle processes, from recruitment and onboarding to performance management and professional development, creating programs that improved retention, motivation, and productivity. I handled sensitive employee relations issues with discretion and fairness, mediating conflicts, and ensuring compliance with employment laws and internal policies.Additionally, I led initiatives to streamline HR processes, enhance operational efficiency, and strengthen organizational culture. This included designing employee engagement programs, recognition schemes, and training workshops to upskill teams and promote professional growth. By fostering a supportive and inclusive work environment, I contributed to higher morale and stronger organizational performance.I also provided mentorship and guidance to HR staff, ensuring smooth execution of daily operations and promoting a proactive approach to HR challenges. By continuously monitoring HR metrics and analyzing feedback, I identified areas for improvement and implemented solutions that aligned with both leadership goals and employee needs.I became a trusted HR partner.
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Education
- BA Honours MarketingBirmingham City University2008