Description

A highly effective operational leader with over 17 years of hands-on professional services experience in cyber security consulting, risk management, intelligence, and penetration testing - delivering impactful results for corporate, law enforcement, UK and international government clients.

I can design your cyber workforce, recruitment planning, skills development and identify strategic programmes to aid growth.

Proven track record of stabilising, rebuilding, and developing delivery functions and operating models, creating high-performing teams with complex skillsets in fast-paced professional services environments – allowing directors or executives to focus on forward-thinking initiatives.

I thrive in an enabling, operational or programme management role and pride myself on delivering value as a number two to a CEO or MD and boosting HR's insight.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Bristol (up to 50km)

Protection Group International (PGI)
Head of Capability / Cyber Operations
CONSULTING AND AUDITS
May 2023 - May 2025 (2 years)
Bristol, United Kingdom
Growth
• Led teams delivering close to £10m revenue in 2024 (20% increase in 2023) at 54% gross margin, increasing headcount again filling a blend of highly utilisable senior/junior roles.
• Grew team by 50% in 2023 (to 30 staff) via focused hiring, effective onboarding, and effective performance management, including supplementary client success function.
• Built enhanced delivery lifecycle expertise by recruiting solution architects, service delivery managers, and pre-sales support to support account and project management.
• Designed and embedded skills, competency, and behaviour frameworks for effective workforce development planning, including bonus criteria and bi-annual goal setting.

Scalability
• Unified siloed teams across Information Assurance, Security Testing, PCI Services, and business development to create a cohesive and integrated client-focussed function.
• Designed and transitioned PGI’s delivery workforce to a new operational model to improve responsiveness/communications, accountabilities, responsibilities, and decision-making, whilst reducing overhead, and within annual budget expenditure.
• Expanded cross-functional capability by integrating cyber security, intelligence, international capacity building, and online digital investigations into one operation.
• Embedded project, programme, and portfolio systems to professionalise/scale delivery.

Change
• Led strategic expansion of PGI’s domestic and international capability, aligning operational resources and methodologies for FCDO bid readiness and scalable delivery.
• Steered ERP transformation and corporate change, enhancing data quality, access to MI reporting, and enabling decision-making speed to impact business performance.
• Embedded unbureaucratic protocols for change management and innovation ideation.
• Defined key accounts and the operational resources to manage relationships and KPIs.
Team management Cybersecurity Product management Communication Innovation
Advantio (now a part of Integrity360), Remote/UK
Head of Professional Services
DIGITAL AND IT
June 2021 - May 2023 (1 year and 11 months)
Bristol, United Kingdom
Advantio provided pan-European clients with PCI, GRC, penetration testing, and MDR services.

• Led 9 teams delivering €8m revenue in 2022, exceeding 50% gross margin target by 2%.
• As a supporting CISO consultant, I advised on risk for key client account stakeholders.
• Built and launched company-wide career frameworks, and a graduate Cyber Academy.
• Led internal change initiatives including: a 35-hour week (30 billable hour week) to meet/exceed budget, innovation/capability development projects to optimise delivery, created a Product Management Framework, and established 5 new delivery practices.
Change Management Team management Recruitment Product management
Protection Group International (PGI),
Head of Cyber Training (Delivery)
EDUCATION AND E-LEARNING
April 2014 - June 2021 (7 years and 1 month)
Bristol Close, London, England, United Kingdom
• Built and led PGI Cyber Academy; delivered global training and capacity development for government and corporate clients, enhancing PGI's overseas' brand and credibility.
• Credited by HMG with an "exceptional" report on cyber training strategy for advisory work with a national security authority – focussing on professional skills programme and framework for career planning and scalable graduate/entry level readiness in volume.
• Designed and executed national workforce reskilling programmes, including:
- UK Government women returners programme: 100% of participants trained, assessed and qualified, then employed into professional cyber security roles.
- Aerospace and finance client initiatives: transitioned non technical staff into qualified operational cyber security practitioners across various domains.
- Veteran retraining scheme: 12 week programme preparing ex military professionals for technical and non-technical cyber security roles.
• Oversaw £2.5M cyber skills framework and curriculum delivery for Middle Eastern government with 30 bespoke training courses, handed over for client approvaland use.
• Designed and launched national academies for Jordan, Malaysia, and Poland, including TTT programmes, labs and ranges, material licensing, typically using maturity modelling.
• Delivered Digital Forensic and Incident Response practitioner training and TTT programmes to domestic and international corporate and public sector audiences.
• Conducted training needs/cyber skills gap analyses, architecting bespoke skills, workforce development or academy solutions, including accreditation management.
Project Management Cybersecurity Training Capacity building skills assessment