- LSI Language Studies InternationalStudent Services CoordinatorMay 2022 - Today (2 years and 11 months)General administration, handling inquiries with agents, processing bookings, operating the booking system, processing payments, maintaining CRM and statistics, and sales reports.
- DEC EducationHead of partner development departmentOctober 2019 - May 2022 (2 years and 7 months)Kyiv, Ukraine, 02000Developing the promotional campaign for the educational institutions and coordinating its implementation. Analyzing the educational market. Establishing the partnership with educational institutions overseas, representing the company at business conferences, and workshops.
- DEC EducationHead of Client Support DepartmentMay 2019 - October 2019 (5 months)Kyiv, Ukraine, 02000Coordination work in the department, assistance in solving problem situations, organizing the events for the clients, examining the quality of service through the feedback from the clients, control of achieving the financial goals
- Certificate Program, Implementation of chaos management: how to rewire a chaotic corporate cultureTallinn Business School "Premium Management"2020Certificate Program, Implementation of chaos management: how to rewire a chaotic corporate culture
- English language course, CertificateKensington Academy of English in London2018English language course, Certificate
- Master's degree, Hotel, tourism and restaurant managementKiyv University of tourism, economy and law2008Master's degree, Hotel, tourism and restaurant management