Neal Chauhan

Led the full product lifecycle for three new product launches as the lead product manager, generating over $35M in combined ACV and securing adoption by over 80 enterprises. Key Achievements:

- Launched a global KYB/AML product from 0-1 generating over $20M in ACV across 12 financial institutions, delivering 80% reduction in due diligence time and 38% lift in client conversions. Post-acquisition of Full Circl, scaled identity solutions to 70+ clients across banking, fintech, gaming, and insurance sectors.

- Successfully delivered the full lifecycle of a global Commercial Real Estate product, achieving 100%+ customer base growth and over $10M ACV by securing four net new EMEA financial institutions. Delivers same-day decisions, reduces credit assessment time by 70%, and boosts loan applications by 30%, driving significant revenue growth. Presented this product at the annual company conference, scoring 4.75/5 and generating over 70 new leads.

- Launched an open banking solution adopted by three financial institutions, cutting income verification for mortgage applications to under an hour, with the wider solution generating over $6M ACV.

- Collaborated with the go-to-market team and oversaw every aspect of the software development lifecycle from research to adoption. Inclusive of defining product positioning, developing marketing material and campaigns that exceeded initial adoption targets by 20% for a credit monitoring solution.

- Deployed an automated data extraction tool using machine learning, substantially reducing the time needed to extract real estate artefact data for cash flow calculations.

- Created a product performance measurement framework using Databricks to track key product indicators and analyse user behaviour, directly informing strategic opportunities.

- Enhanced the Product Management function by composing a new recruitment process, successfully hiring 4 new Product Managers, and implementing a new joiner programme.

- Directed the design and implementation of a Salesforce customer service solution for a rapidly expanding fintech company, resulting in adoption by three UK banks and over 300 users.

- Guided the analysis and design of over ten core banking features, directly contributing to improved product servicing capabilities that reduced average handling time by 40% and significantly streamlined operations.

- Oversaw a team of four business analysts, ensuring the timely delivery of high-quality outputs.

- Implemented a framework to optimise the efficiency and work quality of business analysts, raising productivity by 30%.

- Received two project awards in recognition of contributions to the engagement.

- Directed the implementation of a cloud-based content management system for 60 users for a Dutch global semi-conductor manufacturer, leading to over $430,000 in sales.

- Launched an upgraded Salesforce service cloud solution to support over 200 call centre agents for a global insurance client, raising their productivity by approximately 20%.

- Supported the launch of a new digital mortgage "Product Transfer" solution and contributed to a mortgage remediation solution impacting approximately 900,000 customers for the UK's largest lender.