About Suyama
English
Native or bilingual
Japanese
Native or bilingual
Experience
- FederatoSeniorAI EngineerApril 2022 - January 2026 (3 years and 9 months)United, PA, USA- Designed and built LLM-powered agentic workflows that automate submission intake, risk triage, full-quote generation, and underwriting decision support — delivering complete, explained quotes for underwriter review in minutes while preventing strategy drift.- Led creation of comprehensive model evaluation, benchmarking, and production monitoring systems tracking accuracy, latency, drift, coverage, and performance regressions.- Developed modular ML/LLM architectures to support rapid experimentation and reuse across diverse insurance lines, carriers, and real-world use cases.Defined core principles and guardrails for safe, interpretable autonomous agent behavior that balances business outcomes, explainability, and regulatory/compliance needs.- Partnered with MLOps and Data Engineering to deploy, monitor, and continuously improve models in production environments.- Translated cutting-edge applied research into production AI features directly used by underwriting teams.- Effectively communicated complex modeling trade-offs, evaluation results, and system impacts to both technical teams and business stakeholders.
- Delivery HeroSenior Backend EngineerNovember 2019 - April 2022 (2 years and 5 months)Berlin, GermanyDesigned and maintained high-concurrency backend services powering restaurant advertising, premium placements, and performance analytics products handling massive global traffic.- Built and optimized RESTful APIs consumed by thousands of merchants and internal systems across multiple regions and time zones.- Developed and supported production services in Python, Scala, and PHP within a largescale microservices architecture.- Boosted system stability, throughput, and cost-efficiency through database optimizations, legacy code refactoring, and performance tuning.- Contributed to architecture and implementation of fault-tolerant, highly available systems designed to handle peak traffic reliably.- Deployed, scaled, and operated services using Docker and Kubernetes on AWS and GCP cloud environments.- Set up and maintained observability with monitoring, logging, and alerting via Grafana, New Relic, and Kibana to catch issues fast.- Collaborated daily with product, data, frontend, and cross-functional teams in a fast-paced, international agile setup.
- 株式会社HacobuFull Stack DeveloperSeptember 2014 - November 2019 (5 years and 2 months)Tokyo, Japan- Led full-stack development of core logistics SaaS platforms used daily by hundreds of customers, owning features from concept through production.- Designed and built scalable backend services and RESTful APIs using Ruby on Rails, with strong focus on performance, maintainability, and clean architecture.- Developed and maintained responsive frontend interfaces with JavaScript, HTML, and CSS (pre-heavy SPA era).- Dramatically improved application performance through database schema redesign, query optimization, indexing, and large-scale refactoring.Established solid engineering foundations: development workflows, coding standards, code review processes, and testing practices as the team grew.- Mentored junior engineers, led onboarding, and helped scale the engineering culture remotely.- Worked fully remote from day one, collaborating effectively across Japan and international time zones with product, sales, and customer success teams.
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Education
- Bachelor of Engineering (B.Eng.)The University of Tokyo2014Bachelor of Engineering (B.Eng.)