TSAbout Tatiana
I’m a Transformation and Change Management Consultant with over 25 years of experience leading large-scale business transformation, shared services transitions, and SAP-driven process optimisation for global organisations. I specialise in designing and implementing robust project and change management frameworks that drive sustainable impact — not just short-term results.
With a proven track record across 58 countries and deep expertise in finance, P2P, and shared services, I support companies in redefining how they operate — from strategy to execution. My approach is hands-on, structured, and always tailored to the real-world needs of both leadership and end users.
I work best with businesses navigating complex changes who need clarity, consistency, and
confidence in delivery.
Services include:
Process & Operating Model Transformation
- As-is vs To-be analysis
- Fit-gap assessments & process mapping
- SOP & ARCI development
- KPI and SLA design
- Agile "Transition Light" methodologies
Change Management & Adoption
- Stakeholder engagement & impact assessment
- Communication & training programmes
- Knowledge transfer frameworks
- Change governance setup
SAP-Enabled Business Services
- P2P and finance transformation
- Shared services transitions
- Digitalisation & automation of workflows
- Global deployment support
Let’s connect if your team is:
- Struggling to scale transformation across geographies
- Preparing for a shared services transition
- Managing SAP integration or P2P harmonisation
- Missing the structure, documentation, or clarity to deliver
- Overwhelmed by change resistance or underperformance
- Looking for someone who delivers structure, governance, and long-term value — not just PowerPoints
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Japan Tobacco InternationalAP Business Lead – S/4HANA Implementation/IntegrationJanuary 1997 - January 2024 (27 years)Tokyo, Chiyoda, Japan• Led the Accounts Payable workstream for the global Espoir integration project, supporting the adoption of the existing SAP HANA Global Reference Model across JTI's Japanese parent company.• Coordinated cross-functional integration activities, ensuring seamless alignment of processes and controls, including compliance with Japanese Sarbanes-Oxley (J-SOX) standards.• Engaged stakeholders across continents to drive project execution, leveraging strong influencing and negotiation skills to align teams across Finance, IT, and Procurement functions.
- Japan Tobacco InternationalFinance PMO P2P ManagerCONSULTING AND AUDITSMay 2019 - October 2022 (3 years and 5 months)Geneva, Switzerland• Spearheaded the verticalization of the Indirect Procurement function into Global Business Services (GBS), optimizing global P2P processes for scalability and efficiency.• Managed the end-to-end process for aligning procurement transactional activities, establishing Standard Operating Procedures (SOPs), and facilitating knowledge capture sessions.• Led the Knowledge Transfer program across multiple regions, including market, factory, and HQ teams, driving seamless transitions into the GBS model.• Directed change management initiatives to ensure successful adoption of new processes and organizational transformations, securing stakeholder alignment and minimizing resistance.• Enabled business process transformation by identifying and implementing process optimization opportunities, achieving higher efficiency and cost savings.
- Japan Tobacco InternationalProject Document Management Framework Implementation LeadMarch 2018 - May 2019 (1 year and 2 months)Saint Petersburg City, SP, Russia• Led a global initiative to implement a standardized document management framework across 47 countries, ensuring compliance with legal and operational requirements.• Drove project timelines and resource allocation, ensuring deliverables met project charters within budget and on schedule.• Facilitated change management and communication plans to secure stakeholder buy-in across diverse regions, including Eastern Europe, APAC, MENEAT and the Americas.
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Education
- Multiple courses for leadership, customer service, project managementEuropean Business Coaching Center2023Multiple courses for leadership, customer service, project management
- Saint Petersburg State University of Finance and Economics1995