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Veronica RiccioVR

Veronica Riccio

Talent and Organisational Development Consultant

£470/day
London, GB
3-7 years

Average response time: 1 hour

About Veronica

Talent Development Expert revolutionising the Future of Work. End-to-end experience building, implementing and scaling company-wide Talent Development programs - including Skill-based structure, Learning Microsites, Mentorship programs, Internal Mobility/Gigs (Project and Rotation) programs, Sponsorship and Coaching solutions. I am passionate about taking an idea and building data-driven solutions. I am a Workday Skills Cloud and Career Hub expert and the ideator of the successful Fortune 500 Travel-tech company Expedia Talent Development programs.
  • English

    Native or bilingual

  • Italian

    Native or bilingual

Can work on-site
London (up to 50km)

Experience

  • Hedgwork
    Talent Development Consultant
    HUMAN RESOURCES
    March 2024 - Today (2 years and 3 months)
    London, United Kingdom
    • Organisational Design: Collaborating with leadership to structure teams and roles in alignment with business strategies, ensuring scalable and future-ready organisations.
    • Skill-Based Frameworks: Mapping roles and responsibilities across the organisation, including detailed RACI (Responsible, Accountable, Consulted, Informed) analysis to clarify decision-making processes.
    • Stakeholder Management: Managing relationships with key stakeholders across multiple business and corporate functions (including Finance), ensuring alignment on talent development and organisational initiatives.
    • Talent Assessment Methodologies: Designing and implementing talent assessment frameworks to identify, select, and develop top talent, ensuring alignment with organisational needs.
    • Data Analysis & Insights: Using Excel and PowerPoint to turn complex data into actionable insights that informed strategic decision-making and supported talent development initiatives.
    • HR Alignment: Aligning HR structures and processes with business strategies to drive performance and create a sustainable, high-performing workforce.
    • Communication & Training Materials: Created easy-to-understand, user-friendly communication and training materials for a redesigned, skills-based job architecture. Ensured materials were aligned with company culture and tailored to various personas (HR Business Partners, managers, and employees).
    Organisational Design Human Resources Learning Management System Data analysis HRIS Leadership Development
  • Expedia
    SENIOR TALENT MANAGER
    April 2021 - March 2024 (2 years and 11 months)
    London, UK
    Spearheaded end-to-end initiatives to ideate, launch, and manage innovative talent solutions, driving tangible ROI. Collaborating closely with key stakeholders, including the CEO, defined strategic objectives aligned with organizational goals and implemented performance dashboards to measure impact. Expertly leveraging Workday Skills Cloud and Career Hub to lead the implementation and integration of tech roadmaps, ensuring seamless alignment with HRM systems. Additionally, I orchestrated change management strategies, pioneered scalable solutions, and optimized processes to enhance employee experience and compliance while minimizing costs. Through effective project management and team leadership, pioneered new talent development standards, positioning Expedia as an industry leader at prominent events and conferences showcasing organizational expertise and fostering partnerships.
    • Bootstrapped innovative enterprise-wide global mentorship and gigs programs (16,000 employees) with adoption increase from 0 to +3,000 employees (18%)
    • Presented the business case to the CEO and received funding to build a team and scale the framework I designed.
    • Delivering a 9% reduction in employee attrition rate, a 5% increase in performance rate and 4.9% in promotion rate over 2 years.
    • Created company-wide guidelines, policies, and managers toolkits, positively shaping the future of Expedia's career culture.
    • Pioneered the creation and launch of the first official rotation program at Expedia, resulting in a unified philosophy, defined practices, and processes.
    • Spoken on stage at The Economist and Women in Tech, influencing +800 CEOs and Executives on leveraging mentorship for career development.
  • Expedia
    PARTNERSHIP MANAGER – PRODUCT MANAGEMENT
    February 2019 - March 2021 (2 years and 1 month)
    London, UK
    Led the vision, project planning, and execution of data platform licenses management, fostering strong relationships with Engineering teams and key decision-makers. Developed expertise in data products and licensing processes to address engineers' needs effectively. Proactively identified opportunities for collaboration, streamlined workflows, and facilitated global team coordination to ensure successful feature releases. Managed strategic partnerships with Expedia brands, monitoring performance and providing recommendations for continuous improvement.
    • Built and implemented a company-wide SME champions program to maximize collaboration, reduce duplication and encourage best practices sharing amongst engineering teams.

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Education

  • Bachelor of Business
    The Open University
    Bachelor of Business

Skill set (17)

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