Description

Active SC Cleared delivery focused Business Analyst with 18 years leading technology change across regulated industries including Lloyd's insurance, Defence, Energy and Local Government. Track record delivering target operating models, security and data programmes, and system migrations for workforces of 5,000+, from greenfield design through to adoption. Comfortable owning delivery end to end and engaging C-suite stakeholders across multiple regions.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Hindi
Basic
Urdu
Basic

Workplace preferences

Remote only

Primarily works remotely

CFC
Senior Business Analyst
CONSULTING AND AUDITS
February 2026 - June 2026 (4 months)
•Led the design and implementation of a global technology change management framework across 4 regions in order to meet regulatory requirements.
•Produced comprehensive process documentation, including end to end workflows, user guides, and handover materials for engineering and operations teams
•Defined and introduced new Azure DevOps (ADO) fields and governance controls to support standardised change assessment and CAB readiness
•Established and operationalised CAB processes, including agenda preparation, reporting, and stakeholder coordination across global teams
•Collaborated with engineering, operations, service desk and information security teams to embed risk, impact, and security review into the change lifecycle
•Facilitated working groups, stakeholder sessions and Q&A drop ins to drive adoption of new processes across UK, US, Australia, and Sri Lanka teams
•Developed reporting outputs and CAB tracking mechanisms to improve visibility, compliance, and decision making
•Translation of AI capability into practical applications
•Supported transition planning by preparing structured documentation and knowledge handover for internal stakeholders
artificial intelligence process improvement Project Management Change Management Consulting
Urenco
Information Security Business Analyst
ENERGY AND UTILITIES
October 2024 - Today (1 year and 10 months)
London, United Kingdom
•Led the design and implementation of an ML model to analyse and monitor 40 million secure files across 4 countries and 2,700 employees.
•Owned the design and implementation of DLP rules and export control processes.
•Managed the deployment of a travel monitoring system across all regions.
•Owned stakeholder and adoption materials, translating technical change into practical guidance for review and end-user adoption.
•Led senior stakeholder engagement with the CTO and Finance managers across England, Germany, the Netherlands and North America.
export control Machine learning artificial intelligence Business analysis Process facilitation
QBE Insurance
Business Analyst
DIGITAL AND IT
December 2023 - June 2024 (6 months)
As a Business Analyst within the Global Cyber Security program, I collaborate with program managers on the Privileged Access Management (PAM) and Access Revalidation work stream. Operating in a dynamic global environment, I drive the execution of plans to enhance compliance, achieve onboarding objectives, and support program goals.

Primary Responsibilities:

Gather requirements, provide expertise, and guide the execution of plans to enhance business capability and support global cyber security initiatives while collaborating with program managers.

Clearly document complex process flows, identify opportunities for process improvement and standardization, and recommend/implement procedural changes to ensure technical solutions align with organizational objectives and regulatory standards.

Identify and mitigate risks to change implementation through user acceptance testing, coordinate with system teams to obtain necessary approvals, and ensure the implementation of solutions.

Facilitate meetings to support all phases of assigned projects, ensuring alignment with project objectives and stakeholder needs.

Independently identify onboarding needs within the Privileged Access Management and Access Revalidation space, collaborate with program teams and stakeholders to analyze requirements, assess gaps, and recommend solutions, and communicate requirements effectively to development teams.

Thoroughly understand user requirements and user experience to support end-users effectively, provide regular status updates to project and program managers, and adhere to data policies and standards while ensuring correct management of sensitive data in compliance with regulations.

Working across multiple time zones to support global project requirements.