About Abrar Ahmad
With a Master of Engineering in Structural Engineering from JAIN College of Engineering, I currently lead Astrelux IT Private Limited as its founder. The company specialises in IT consulting, cloud migration, cybersecurity advisory, and technical support outsourcing. Collaborating with a diverse team, we deliver robust solutions for clients across the USA, Europe, and the Middle East, focusing on modernising and securing their technology environments.
My recent experiences include founding Astrelux IT and engaging in global freelance web development and IT support, where I contributed to projects involving cloud administration, technical troubleshooting, and responsive web design. I am passionate about leveraging technology to create business impact while fostering collaboration and innovation within teams and building strong client relationships. My goal is to drive scalable and secure technology solutions that empower organisations worldwide.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Convergys India Services Private LimitedTechnical Support ExecutiveApril 2023 - August 2024 (1 year and 4 months)Bengaluru, Karnataka, India• • Diagnosed and resolved hardware and software issues, ensuring minimal downtime for end users.• • Provided email server troubleshooting and managed Exchange Admin Center for account setup, email flow issues, and security configurations.• • Supported Azure Administration, handling user access, security policies, and cloud-based troubleshooting.• • Configured, maintained, and monitored computer systems and networks, identifying and fixing system errors.• • Delivered real-time support via phone, email, and chat, ensuring prompt resolution of technical queries.• • Installed, tested, and updated operating systems, applications, and security patches to maintain system integrity.• • Created and maintained documentation for troubleshooting procedures and best practices.• • Collaborated with cross-functional teams to improve service delivery and customer satisfaction.
- Altrelux IT INCCo-FounderJuly 2025 - Today (1 year)San Francisco, CA, USA• • Established scalable operational frameworks that empowered cross departmental collaboration and supported sustained company growth at Altrelux IT INC.• • Established scalable operational frameworks that empowered cross departmental collaboration and supported sustained company growth at Altrelux IT INC.
- UpworkSoftware engineer / web developerJanuary 2025 - Today (1 year and 6 months)India• • Developed and maintained responsive web applications using React, HTML, CSS, JavaScript, and WordPress(Elementor).• • Built backend services and automation scripts using Python and Java to support business logic and integrations.• • Deployed and managed applications on AWS and Azure, including configuration, monitoring, and cost optimization.• • Worked with Snowflake for data ingestion, querying, and performance tuning for client analytics solutions.• • Implemented AI-powered features using Generative AI and Codex to automate tasks, improve content workflows, and enhance productivity.• • Integrated third-party APIs, optimized applications for performance, SEO, and scalability, and ensured cross-browser compatibility.• • Managed multiple client projects simultaneously, delivering on-time, high quality solutions with clear communication.
Recommendations
Be the first to recommend Abrar Ahmad
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- BachelorsJain University2023Bachelors
- Fullstack developmentFullstack development
Certifications
- System Administrators I RH124Red Hat2026
- Data EngineeringSnowflake2025