Description

I combine creativity, collaboration, design thinking, insight-led decision making, behavioural science and a people-centred philosophy to build great organisations and experiences. I skilfully provide strategic leadership and thought, while supporting others to be leaders in their own areas, and believe a holistic understanding of people and engagement drives success, failure and learning.

My broad skill set and perspective comes from 15 years of diverse experience across private, local government and charity sectors in managing and delivering communication and engagement, implementing communication and collaboration technologies, strategic planning, digital development, performance and operations. I have a recognised aptitude for problem solving, huge passion for and superior competence with technology, and enjoy facilitating projects and creating high quality content across many mediums.

Working openly and transparently, and proactive attitudes to diversity, inclusion, representation, modern work practices, wellbeing and mental health are of great importance to me.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Transport for London
Change Communications Manager
TRANSPORTATION
July 2023 - July 2025 (2 years)
London, United Kingdom
Two-year contract supporting large-scale organisational change projects affecting hundreds to thousands of employees.

Operated in one of the UK’s most heavily unionised environments, supporting leadership through complex change, industrial relations, and union engagement
Delivered strategic communications across transformation programmes, including TUPE and formal consultation processes
Partnered with senior leaders to shape messaging strategies that improved clarity, built trust, and drove engagement
Led multi-channel internal campaigns to help staff navigate and adapt to business-critical changes
Change communications Communication strategy Internal communication Employee communication Stakeholder management
The Adecco Group
Global Communications Project Manager
July 2022 - April 2023 (9 months)
London, UK
Led and delivered a comprehensive global internal communications programme for a critical component of organisational culture and operation.
- Design and implementation of a communications launch and engagement plan, engaging 32,000 colleagues in 60 countries.
- Coordination across group, business unit, function and country communication teams to align and collaborate on delivery.
- Management of external agencies to identify, create and deliver a compelling narrative, powerful creative, and program of launch communication activities.
Gallagher – Employee Experience & Communication
Senior Communications Consultant
August 2021 - February 2022 (6 months)
London, UK
Senior account management and direction. Proactive accountability for all aspects of day-to-day service, quality and standards, stakeholder relationships, consultancy, problem solving and risk mitigation, commercial profitability and growth. Lead consultative role in design and delivery for redevelopment of a large online service with over a million users. Delivering content and advice on communications, engagement and user experience. Working in rapid design cycles with multi-disciplinary, cross-stakeholder teams as a trusted partner.