About Caspar
English
Native or bilingual
French
Native or bilingual
Experience
- BTHead of Customer Experience EuropeJune 2016 - September 2022 (6 years and 3 months)Europe
- BTProgramme ManagerSeptember 2015 - June 2016 (9 months)Bordeaux, France
- BTProject Manager - Business Process ImprovementOctober 2012 - September 2015 (2 years and 11 months)Paris, FranceConception, definition, design and implementation of business process improvement projects Enable operational performance improvements, enhancing Customer experience through reducing lead times, improving quality and minimising costs of delivery. SPC analysis and Lean six sigma methodologies to help teams identify improvement opportunities Managing projects and programmes, coordinating the implementation phases while facilitating cultural change to embed change deep into the organisation.
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Education
- BA Honours, International Business; FrenchBristol Business School, Bristol UWE2002BA Honours, International Business; French
- Bachelor of ArtsSup de Co La Rochelle2001Bachelor of Arts (BA), International Business