About Faheem
I help organisations mobilise, recover and deliver complex business and technology transformation programmes.
Clients typically engage me when programmes have high levels of complexity, multiple stakeholders, significant regulatory obligations or delivery challenges that require experienced leadership, clear governance and decisive execution.
Over the past 20+ years, I have led major transformation programmes for Tier 1 banks, consulting firms and enterprise organisations including Publicis Sapient, Lloyds Banking Group, Barclays and Accenture. My experience spans enterprise transformation, regulatory change, digital banking, data governance, cloud and AI-enabled platforms across the UK, Saudi Arabia and the wider GCC.
My approach combines strategic thinking with hands-on delivery. From shaping business cases and operating models to establishing governance, leading executive workshops, managing delivery teams and overseeing implementation, I work across the full transformation lifecycle to convert strategy into measurable outcomes.
My portfolio includes some of the largest and most complex transformation programmes in financial services, including:
- Enterprise Data Governance and Privacy
- Regulatory Transformation (PDPL, BCBS239, NDMO and Strong Customer Authentication)
- Digital Banking Transformation
- Enterprise Data & Insights Platforms
- Banking Integration and Separation
- Programme Recovery and Delivery Assurance
Typical engagements include:
- Enterprise transformation strategy and mobilisation
- Programme recovery and delivery assurance
- Banking and financial services transformation
- Data, AI and cloud transformation
- Regulatory and data governance programmes
- Executive stakeholder management and governance
- Programme leadership from mobilisation through implementation
I work with clients across the UK, the Middle East and internationally, providing strategic advisory, programme leadership and hands-on delivery, both remotely and on-site.
English
Native or bilingual
Arabic
Basic
Can work on-site
London (up to 50km)
Experience
- Publicis SapientSenior Engagement Lead & Advisory DirectorCONSULTING AND AUDITSJanuary 2022 - October 2025 (3 years and 9 months)
- Shaped and delivered large-scale business and technology transformation programmes across the UK and Middle East, leading engagements from mobilisation through to implementation.
- Led a major enterprise data transformation for a Tier 1 UK bank, building data ingestion and insights platforms to bring together customer, account and behavioural data and support future data-driven services.
- Led a Data Governance and Privacy transformation for a major Saudi bank, delivering PDPL, BCBS 239 and NDMO compliance across governance, operating model, business processes and technology.
- Worked across business, technology, vendors and systems integrators to establish practical roadmaps, governance and delivery structures for complex multi-stream programmes.
- Combined strategic advisory with hands-on programme leadership, taking engagements from initial shaping and mobilisation through delivery, implementation and handover
- Lloyds Banking GroupSenior Programme Lead & Product OwnerDIGITAL AND ITJanuary 2017 - January 2022 (5 years)United Kingdom
- Led the recovery and replacement of a critical enterprise authentication platform following a major service outage, delivering a new strategic solution that improved resilience and removed a significant operational risk.
- Led the delivery of Strong Customer Authentication across Commercial Banking, implementing one of the bank's largest regulatory transformation programmes across business, technology and customer channels.
- Owned the product roadmap for enterprise authentication services, balancing regulatory requirements, customer experience and business priorities while working closely with engineering and business teams.
- Established governance, delivery structures and stakeholder alignment across technology, operations, risk and compliance, enabling the successful delivery of complex, multi-year transformation programmes.
- Provided hands-on programme leadership from requirements and planning through to implementation, working across business and technology to deliver secure, scalable digital banking capabilities
- Barclays Bank | Lloyds TSB | Halifax | Bank of ScotlandSenior Transformation LeadDIGITAL AND ITJanuary 2008 - January 2017 (9 years)United Kingdom
- Delivered major transformation programmes across Barclays and Lloyds Banking Group, spanning digital banking, mortgage transformation, enterprise integration and banking separation.
- Led enterprise-wide planning, dependency management and implementation for the Lloyds–HBOS integration, coordinating multiple business divisions through rehearsals and major production go-lives.
- Led the digital workstream for Project Verde, helping establish TSB as a standalone bank through the separation of digital platforms, customer services and banking capabilities.
- Delivered large-scale digital transformation initiatives across retail banking and mortgages, simplifying customer journeys, improving operational efficiency and supporting strategic business change.
- Worked across business, technology and operations to establish governance, manage dependencies and deliver complex transformation programmes from design through to implementation.
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Education
- Bachelor of Commerce (Business Information Systems)University of Kwa-Zulu Natal (UKZN)2000Combined business management and information systems, covering finance, accounting, economics, organisational management, systems analysis, information technology and business process design. Developed a strong foundation in aligning business strategy with technology and enterprise transformation.
- Postgraduate Diploma in Business Management (PgDIP)University of Kwa-Zulu Natal (UKZN)2002Postgraduate study in strategic business management, organisational leadership, finance, marketing, operations and corporate strategy. Strengthened commercial, analytical and leadership capabilities, providing the foundation for leading complex transformation programmes and advising senior executives.