About Francesco
Italian
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- DANONECRM Support LeadDIGITAL AND ITMay 2025 - October 2025 (5 months)Pitcher Impact CRM support at global level for all Commercial Business Units. Ticket management and Support analysis
- NTC Ophthalmics IbéricaVeeva CRM AdministratorMay 2023 - March 2024 (10 months)Responsibilities: − Veeva CRM management for Italian and Spanish commercial organizations. − Sales Force training and support. − Physician database cleaning and improvement. − Technical management and new features implementation in collaboration with an external service provider
- Leo Pharma ItalyVeeva CRM AdministratorMarch 2021 - May 2021 (2 months)Responsibilities:− Administration of Veeva CRM System in the function of the LocalSystem Administrator for the Italian commercial organization.− New features and elements implementation, also with the help of external service provider. − Management of relations with HQ.− Veeva Align territory management. − Digital Communication and Medical Team support for Veeva management and changes.− Sales Force support.
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Education
- Degree in Pharmaceutical Chemistry and Technology; summa cum laudeMilan University1983Degree in Pharmaceutical Chemistry and Technology; summa cum laude
Certifications
- Veeva CRM Certified AdministratorVeeva Systems2017