Description

Operations and Product professional with over 5 years of international experience driving continuous improvement, optimizing operational and supply chain processes, and managing cross-functional projects in fast-paced, high-growth environments.. Passionate about leveraging technology and methodologies to enhance operational efficiency and sustainability.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

NEWE
Head of Operations and Product
May 2023 - January 2025 (1 year and 8 months)
Remote, OR, USA
• Led operational optimization initiatives, implementing process improvements that reduced manual workload and improved operational efficiency across logistics and digital workflows.
• Defined and managed product roadmaps, collaborating with development and operations teams to align software releases with business and operational priorities.
• Launched and operationalized 10+ client websites, overseeing operational onboarding, pricing strategy, and process setup for rental and subscription services.
• Facilitated cross-functional collaboration between IT, Commercial, and Operations teams to drive agile process improvements and operational alignment.
NEWE
Operations Manager
September 2022 - May 2023 (8 months)
Spain
• Supervised external logistics and fulfillment providers, ensuring timely, accurate order management.
• Led operational process improvements, standardizing workflows, and reducing execution times.
• Coordinated reverse logistics and improved supply chain efficiency for circular rental services.
• Collaborated with IT for feature prioritization and process automation initiatives, improving operational scalability.
• Designed reverse logistics processes and optimized supply chain operations for rental and return services.
LOOP
Operations and Supply Chain Specialist
June 2021 - May 2022 (11 months)
London, UK
deposit management
• Designed and launched reverse logistics and deposit models for clients, including Tesco and McDonald's.
• Created operational tools with IT teams, reducing manual workloads and improving process reliability.
• Led data analysis via Power BI dashboards, enabling data-driven decision-making and performance tracking.
• Participated in cross-functional initiatives to improve supply chain efficiency, inventory management, and customer experience.