I have a strong track record of leadership and delivery of business transformation, operational efficiency, and customer excellence across different industries. My experience in technology and telecommunications, as well as my ability to drive digital and technology adoption, could be particularly valuable for companies looking to modernise and optimise their operations.

My accomplishments in my most recent role as Chief Operation Officer at Jones Lang Lasalle demonstrate my ability to drive growth and shape the operations teams to focus on key areas, as well as my success in recruiting new talent and improving effectiveness to deliver revenue growth. My accomplishments in my roles at Lightfoot Solutions and BT also showcase my ability to develop strategies, methods, and tools to improve planning and delivery of transformation projects, reduce costs, improve customer service, and drive employee engagement.

My training in ITIL V2/3 Practitioner and Cisco Hosted Contact Centre, as well as my ONC/HND Electronic Engineering, demonstrate my technical skills and knowledge. I also have conducted significant informal training in continuous improvement methodologies ( e.g Len and 6 sigma), data science, and digital transformation.

Overall, My CV and my track record, presents a strong case for my candidacy as a Specialist, for driving transformation, growth, and operational excellence across different industries could make you an asset to a wide range of companies.