- University of RoehamptonBusiness AnalystDIGITAL & ITMarch 2024 - Today (8 months)SaaS deployment project of Banner ERP and D365 CRM Recruit to ensure the student can be processed within the system from application all the way through to qualification award.Student Admin Financial and Non Financial, UKIV, and Confirmation and Clearing
- As is and To Be Process checking against the SaaS capability and identifying gaps
- Epic and User Story requirements with Gerkin Acceptance Critiera
- Requirements Management to ensure delivery
- Workshops, Interviews,
- SaaS capability analysis against requirements
- Stakeholder management
- FFW ConsultancyBusiness AnalystDIGITAL & ITAugust 2023 - March 2024 (7 months)FFW assigned 100% to working with Pfizer to implement Medallia Marketing Survey tool across the global markets collecting data from Health Care providers visited by Pfizer Sales Reps, Project scope included C360 data setup, Single Sign-on data integration, dashboard customisations, Workday Integration, Text analytics (using Athena AI) for free text fields, Data protection laws and Language Translation requirements are captured for each market. Collaborating with a global digital team across many countries and a third-party supplier to ensure requirements are delivered.Key Responsibilities
- Collecting requirements from each Market and identifying differences between them,
- standising where possible
- Requirements Gathering via workshops and interviewing translating to sagas, epics, user
- stories (frontend and backend requirements)
- Document Business Processes and data flows
- Compliance Management – Ensuring sign off by all markets impacted by Change
- Manage sprint team and run agile ceremonies
- Stakeholder Management (weekly meetings with all stakeholders and individuals when required)
- Higher DigitalBusiness Analyst and Project ManagerDIGITAL & ITJanuary 2023 - Today (1 year and 11 months)Working with clients to identify customisations to ERP systems (primarily Banner), prioritising the removal of customisation in a roadmap to allow the clients to revert to a non customised Cloud version and SaaS system.Description of Role
- Functional discovery and analysis of business processes and data
- Determine and recommend how the current business process could be replaced by a simpler and more Baseline business process providing a good User Experience
- Document business processes and data flows
- Roadmap to change
- Stakeholder Management
Peter Wilkinson and 1 other person have recommended Lesley
From working with the business to clearly define the scope for all deliverables in a clear and concise manner, running daily stand ups with internal and supplier teams, pushing the internal and external teams to deliver their tasks and taking the steps to improve their processes at the same time, gaining the trust and confidence of key stakeholders and keeping them updated throughout and on top of that also managing the testing function.
As you can see Lesley identifies what needs to be done and does it.
I would gladly recommend Lesley for any delivery role and I personally will be reaching out to her when I have another contract role available.
If I had an opening available Lesley would be my first choice. I have 100% trust and faith in her ability to provide good output reliably with very little need for monitoring her work. If only all contractors were like Lesley.
- Customer ServiceNVQ32000
- Business Analyst FoundationBCS2018
- Project Management Foundation and PractionerPrince22007
- ITIL FoundationPink Elephant2005