Lorna Mullins

As a Senior Creative Studio Project Manager in the brand and marketing team, I work on building strong relationships with cross-functional stakeholders, designers and copywriters. All whilst utilising strong project management skills to ensure all special and larger studio projects are produced on brief, on budget and to the required timings.

Process specialist, used to implementing best practice when it comes to Studio processes from briefing through to approvals and feedback.

Responsibilities:

● Partner with one or multiple briefing workstreams and be their point of contact for briefing, scoping, management of projects and process improvements and communication. Work with them on their utilisation rate of studio resource and help to manage the prioritisation of their pipeline

● Work with stakeholders to develop creative briefs, ensuring all tasks are clearly defined for the studio creative team

● Day-to-day management and guidance of project progress, resource planning, management and coordination of all project deliverables .

● Collaborate and communicate with multiple stakeholders across the

organisation to clearly define business outcome, required project deliverables and key milestones.

● Regular check ins with key briefing teams to discuss upcoming briefs, ensuring we have the right resource lined up to deliver them

● Identifying and managing stakeholders effectively, anticipating challenges, and developing plans to address risks.

● Ensure all processes are upheld, be an example of best practice for the rest of the team and identify and work through the plan for areas that require process development. This will include identify the challenge, working through the solutions (with agreed stakeholders) rolling out and communicating the change, and helping to embed the ways of working

● Deliver large, cross functional team projects as your bread and butter, using Monday.com as the key project management, communication, reporting and scheduling tool

Oversee the daily operations of the creative studio, including briefing, production, approvals, resource allocation and capacity forecasting

Accountable for all documentation of the creative team processes, making sure they are up-to-date.

First point of contact for creatives around any issues, initiatives, improvements affecting the creative production pipeline

Partners with Marketing, Creative, and Digital Leads to manage a body of work aligned against business goals or audiences - Global campaign programs, Vertical programs and all other marketing initiatives

Training the business partners on Studio processes

Oversees every stage of key creative campaigns from briefing through to final delivery

Ensure every creative team member is aware of the daily / weekly tasks and work with operations/production to define these if missing

Attend weekly check-ins with each team/discipline to discuss current and upcoming work. Raise any queries around specific projects and identify/discuss any larger team issues

Acting as the contact point between the Studio and business stakeholders, you ensure that tasks are well-briefed, project deliverables are business and deadlines are met

Works with Marketing, Creative, Digital and external agencies to establish deadlines related to overall department goals, ensures the team is aware of key milestone dates and proactively communicates issues related to staying on schedule

Facilitates relationships between teams, moving the process forward, finding resources, reworking schedules, raising concerns to appropriate owners early and resolving open issues that prevent progress

Predicts roadblocks and obstacles and establishes meetings or integration points between teams

Prioritizes competing needs with good reasoning and creative solutions

Manage budgets, POs, SOWS

Vetting creative freelancers in collaboration with Agency Operations

Works regularly with various third party vendors

Manages Creative resources both internally and externally

Lead weekly stand-ups for resourcing and program updates

Manages project management tools and processes

Training and onboarding team members

Oversees every stage of key creative campaigns from briefing through to final delivery

Acting as the contact point between the Studio and business stakeholders, you ensure that tasks are well-briefed, project deliverables are business and deadlines are met

Manage the delivery of key multi-channel campaigns from briefing to completion,

Works on a variety of integrated campaigns (B2C and B2B), including radio, photo, video shoot production, display banners, CRM and press

Plan & manage effective cross-team campaigns using best in class project management, defining timelines, highlighting milestones & keeping stakeholders informed

Track progress using your understanding of project requirements & expectations, and highlight any potential issues for the project team

Work closely with the Studio Manager, planning ahead and making sure all projects have the resources to succeed

Communicate with project owners, studio colleagues and the wider creative team every day to ensure projects are transparent & expectations are managed

Ensure necessary reporting and wash-ups are in place to gather insights from completed projects

Member of the Global Marketing Creative Operations Com