Description

•Senior Project / Programme Manager specialising in retail & e-commerce transformation, recovery and high-risk delivery engagements with project turnarounds across retail & e-commerce for FTSE 100 & major digital businesses.

•25+ years of project delivery experience within IT change & transformation environments.

•Focus on complex transformation programmes, particularly in recovery and reset scenarios.

•Proven history of leading complex, high-profile, multi-stakeholder initiatives in fast-paced, highly competitive sectors.

•Specialist in retail, e-commerce & digital transformation, with successful engagements at Primark, Very, Morrisons, Clarks, Burberry and Pets at Home.

•Delivered a diverse portfolio of development, rollout, and improvement projects spanning buying & merchandising, OMS, ERP, WMS, finance & CRM systems.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Liverpool (up to 50km)

ContractPM.co.uk
Fractional Project Management Consultant
TECH
January 2025 - Today (1 year and 7 months)
Liverpool, United Kingdom
• Delivering fractional leadership & advisory support across multiple change & transformation initiatives.
•Partnered with organisations on a flexible, portfolio basis, providing strategic guidance, change consultancy, programme assurance & transformation expertise to concurrent clients.
•Broadened industry exposure while maintaining hands-on delivery experience, driving successful business change outcomes across a range of sectors & environments.
Project Management Technical project management
THG Ingenuity
Senior Project Manager
May 2024 - December 2024 (7 months)
Manchester, UK
• Assumed management of Ingenuity's largest customer, successfully rebuilding strained customer relationships & re-establishing stakeholder trust & engagement.
• Re-scoped & reset active e-commerce projects, implementing realistic delivery timelines and improving project execution.
• Designed, maintained & delivered a structured development pipeline, driving delivery of new feature rollouts, mobile app development, and the implementation of UAT environments.
stakeholder management account management Project Management project turnar
NTT Data
Senior Project Manager
January 2023 - January 2024 (1 year)
Manchester, UK
• • Delivered complex technical & business change consultancy projects for Tier 1 clients, including SEIKO, Betfair, Café Nero and S4C.
• • Led planning & execution across a programme of projects, including full SDLC development, on prem to AWS migrations, SAP initiatives, software deployments, and data migrations.
• • Championed continuous improvement processes within the team, ensuring that lessons learned from project implementations were embedded into future planning & execution.