About Mubin
I am a young resilient pre-sales professional experienced in solution selling with enterprise-level accounts. I have a track record of working along with the Sales team closely to directly work on deals during the pre-sales stages of a sales cycle. My interest and expertise in cloud technology and CRM allowed me to have a proven track record of building trust and long-term engagement plans with customers.
Furthermore, I have administrative experience with the Salesforce platform across multiple products including Sales Cloud, Service Cloud, Experience Cloud and other ad-on products. I have experience with workflow and automations, security management, data visualisation and management.
Bangla
Native or bilingual
English
Native or bilingual
Can work on-site
London (up to 50km)
Experience
- HyperlinkHead of PartnershipsSeptember 2022 - Today (3 years and 9 months)London, UK*Regular Updates*- Championed use of HubSpot CRM to streamline lead generation data and to improve departmental efficiency
- SalesforceAssociate Solutions EngineerAugust 2020 - August 2022 (2 years)London, UK- Worked closely with other Solution Engineers to support deals during requirement analysis and demonstration stages- Confidently presented the business value of Sales cloud, Service cloud, Experience Cloud, CPQ and Pardot to build trust with stakeholders from enterprise-level companies by focusing on customer-centric selling- Created knowledge assets for my immediate and wider team in the Enterprise Corporate Sales(ECS) department to reduce admin time and align everyone with Salesforce's product portfolio- Actively engaged with the pro-bono side of the business and completed two successful implementations for two non-profit organizations using Non-profit cloud
- Muslim Youth Helpline (MYH)Salesforce AdministratorMay 2022 - July 2022 (2 months)- Supporting the project lead in discovery sessions to understand the pain points of their current case management system- Mapping out their current data model for their case management and propose a more efficient model Implementing the new model based on agreement from the stakeholder- Running monthly update sessions on the build to ensure stakeholders are aligned with the build Managing their old data and mapping the data to the new model to ensure they able to report on their data
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Education
- Higher National Diploma, Digital solutionsAda. National College for Digital Skills2022Higher National Diploma, Digital solutions
- A-level, Biology,Chemistry,Physics,MathsHarris Westminster Sixth Form2020A-level, Biology,Chemistry,Physics,Maths