Naveen Kumar T

Led end-to-end Agile delivery across enterprise technology transformation programmes, managing cross-functional teams of 25+ members spanning implementation, testing, and release workstreams, including spearheading the delivery of two interconnected IT products across three squads, adopted by 16,000 active users and rolled out across 25,000 dealerships nationwide.

Managed end-to-end delivery of cloud platform migration projects involving tier 1 technology vendors, leading complex technology transformation initiatives with high-volume end-user impact across enterprise clients.

• • Spearheaded multi-city business expansion programme, ensuring operational readiness, digital consistency and seamless delivery across regions.

• • Directed cross-functional alignment between digital and operational teams, enabling scalable growth and integrated customer experiences.

• • Managed third-party partner onboarding and integration workflows, accelerating delivery and revenue generation through strategic partnerships.

• • Designed and implemented analytics dashboards, providing stakeholders with actionable insights to support data-driven decision-making.

• • Delivered executive-level performance reports linking digital KPIs to business initiatives, demonstrating measurable impact on growth.

• • Conducted comprehensive market research and risk analysis, generating insights to inform product positioning and programme strategy.

• • Oversaw website performance operations, optimising load times, responsiveness and user experience to reduce bounce rates and support revenue goals.

• • Championed operational excellence across all business functions, introducing standardised processes, performance frameworks and continuous improvement practices that elevated service quality and reduced operational inefficiencies.